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Better sync conflict resolution

The current solution is making a copy. If device b or the web is used with the same files as device a has not yet finished syncing - e.g. think about last played property update of audio files - then this is going to result in a conflict. I have ran into this myself while moving directory trees and updating photo file properties. The work to clean up duplicates is tremendous. Another ******************* forum shows I am not the only one frustrated by this. I feel it would be nice if we would have OneDrive and device file systems to have fundamental, integral design for sync.

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  • Peter K commented  ·   ·  Flag as inappropriate

    Why is this still relevant? I constantly face file conflicts and I have the preview pane on. Microsoft team please confirm if preview pane causes sync conflicts (like all the time)

  • Ivan commented  ·   ·  Flag as inappropriate

    That would be very helpful indeed. Currently, the closest option that's there is only for Office files ("let me chose..." or "Always keep both copies"). I'd really like if there was a possibility to configure the default preference for whole folder trees. For example everything under "Shared Documents" folder keep both copies, and for everything under "My Git Repos" folder have "local copy always wins" option

  • Luiz Eduardo Fernandes da Silva commented  ·   ·  Flag as inappropriate

    This is a pathetic problem for OneDrive, a Microsoft product, to have after YEARS of user complaints.
    The competition has solutions to this issue. Google, Dropbox, Box, etc. have solved this problem years ago and even just started cloud storage services don't run into this.

    Is there even a single person working at OneDrive at Microsoft? This is ridiculous.

  • Grant Erickson commented  ·   ·  Flag as inappropriate

    This is incredibly aggravating. Every time I open a file it goes out to the internet to check something. But then I get sync errors frequently and end up with lots of copies of files. If we are going to check the internet every time, tell me if the file is open somewhere else. If not, don't go to the internet. The most recent file should be downloaded in the background every time it changes in the cloud. I don't have this issue with Dropbox or Google Drive. Why is it happening here?

  • Spencer Ke commented  ·   ·  Flag as inappropriate

    This is the most annoying part of my experience with OneDrive. Sometimes there are apparently issues with merging the miles, and their solution is to make another version and keep both. I understand that this is a good feature for a company to ensure that there isn't a loss of data that is possibly critical, but the main thing I use OneDrive for is a cloud-based workspace for some programming, and the way they're doing this makes life difficult, as it interferes with compiling.

  • WaverunningGeek commented  ·   ·  Flag as inappropriate


    I am the Backup Administrator for my company and the way OneDrive handles file conflicts is just awful. In the event of a conflict, instead of asking me which file to keep, it just duplicates the file, resulting in thousands of extra files wasting GB of space. This is a nightmare to clean up since Windows Search doesn't locate the duplicates properly. Maybe the OneDrive team should talk to EMC about how Avamar and Networker handle conflicts and deduplication.

    As far as suggestions go, I'd like to see some basic conflict rules added to OneDrive. For example, add a setting that designates which copy wins in the event of a conflict (local or server) with the losing copy going to the Recycle Bin. This would solve the file duplication and wasted space issues.

  • Andrew Dimmock commented  ·   ·  Flag as inappropriate

    I absolutely agree! Resolving conflicts is very tedious. My suggestion would be at the very least some kind of panel somewhere which lists the conflicts concisely with pertinent info (date, file size etc), offers obvious solutions (e.g. "Use Theirs", "Use Mine", "Use Both" and "Use Neither" type options), as well as a "Goto / Open Containing Folder" type option for more convenient review.

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