SYNC SPEED IMPROVEMENT - Desktop Sync Speed Makes Syncing Impractical
There have been several posts here before marked as "Boom It's Done" or referred to support. HOWEVER -- this is not a support issue, and I suggest you treat it as a serious problem with the product.
I have 1.45Mbps download speed (tested on speedtest.net) and it has taken more than a week to sync 2.4GiB of my files. According to a download speed calculator, this should take only ~ 4 hours. I have set my computer not to sleep to make sure the synchronization happens.
Please see some of the older posts that have been closed -- this is a major problem because it really makes it impractical to use OneDrive the way it should / could be used if it is that slow.
Do Business subscribers have that problem? I doubt it. Please look into this. I suspect that Microsoft bit off more than it could chew -- it was a bold move to promise 1TB of online storage with every Office 365 account -- it's what got me to subscribe. Now it's time to deliver on that promise.
We are always working on improving performance but we are really excited to share that we just turned on a major performance improvement in sync upload. The upload improvements apply to sync if you are running OneDrive on Windows 10, Windows 7, or Mac.
Andy Sims commented
I agree with this - 35MB in 5 hours is unacceptable when DropBox did 1.2GB in 12 minutes.
This is on OneDrive for Business so its not just limited to the "free"/consumer accounts
Agreed. I noticed that the sync speed is very slow compared to Google Drive and Dropbox.
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Birger Bjerkeng commented
I think I might have found a solution: I use Onedrive on a 64 bit Windows 7 computer, also with Office 365, and consequently with 10 TB of cloud storage in Onedrive. Tried to improve things by downloading and installing the newest Onedrive version, but that triggered a download of 5.1 GB, going very slowly. Then I opened Settings (Right-click Onedrive icon in System tray, and select Settings). There, I deselected the two options 'Let me use Onedrive to fetch any of my files on this PC', and 'Use Office to sync files faster.....'.
Then I rebooted the computer, and now the download process continues at much higher speed. At the moment the network connection is used to about 40 %, while before the change of the Settings, it used to stay below 2 %, and often much less than 1 %.
For me, the two inactivated options are not important (I only want sync with files in the Onedrive local folder, and assume I can leave Office file syncing to the ordinary Onedrive mechanism), so it seems my problem is solved. Have to see how if behaves in the long run, though.
If your sync is computer to cloud, it is the upload speed that matters, not download speed. The upload speed on my connection is 20 times slower than the download one.
I also the performance problems with OneDrive for Business when syncing large folders. The sooner we can get this fixed the better! I have been syncing my 200GB library patiently for 5 days, it is not making me feel good that the performance is so slow, and I am scared that you guys are going to change something soon and loose my files. If speed was faster, I would be less scared.
I have a similar problem auto upload for my photos. It takes forever. I enabled the auto upload for Google's Photos app, and it was so much faster. My internet speeds are pretty fast at home, up to 50Mbps. Microsoft, please find a way to make it quicker!
Just moved from 1tb dropbox to onedrive through a office 360 subscription (I payed for this). The upload and download speeds are absolutely horrible compared to dropbox, and you all know it employees of Microsoft.
Damage control all you want by promising unlimited storage in the "near" future. You need to communicate with your user about the issue, before the word about a slow onedrive goes viral.
Playing ignorant and blaming the user systems will only work for a time.
ed agawin commented
This is impractical. I have 1 TB of data to upload from an old external HD. Just 1.4 GB overnight; that means I'll be retired when I finished backing up my files.
ed agawin commented
I find syncing, ridiculously slow — overnight, just managed to upload 1.4 GB. I'm on a trial basis: $2 a month for 100 GB. Please do something; it's frustrating.
Please act here - I just tried to access one large 2.5GB file on my online onedrive - But accessing my data will take about 11 hours (estimated) despite a perfectly working 50MBit/s connection. Not acceptable.
If I am not able to access my files on onedrive then there is no point i using onedrive.
OneDrive is my main synccloud now, using it on WorkPC, HomePC's, Lumia 1520 and more.... But please, syncing is sooo slow. Reinstalled my Workcomputer, and after 2 days of syncing Down files, I only got some 35% of the 30 GB of data....
I've got a 50MB line, so this is slow speed in Your OneDrive.com servers....
So please please, get the speed up to date! DropBox yould fix this within half a day!
Tu Tran commented
I cannot stand the speed limitations of OneDrive. I am on an Internet2 tiered connection and OneDrive is barely downloading my 56.6GB worth of files that I have on the cloud. I recently switched over to a different system and need my files. This is totally unacceptable! 30 minutes in and all I've got is 212MB!
Shai Haim commented
Upload speed on Mac OS X client is ridiculous!
I am paying for the storage through the Office 365 package and the space is practically useless due to the slow upload.
Using several ISP with significant bandwidth I was able to upload 4GB out of the 32GB in 3.5 days!!!
Henrik Skovgaard commented
Also, if I rename a folder or move some files from one (synced) folder to another, then OneDrive syncs the whole bunch again. This could be done smarter...
Pisto Rasia commented
This sure ain't working. Slow. Like stuck in mud slow. Not like, slow but getting there, stuck. What on earth is MS doing. If the idea is to move the users to the cloud, making the cloud service to work fast would really help.