Really fix Photo background uploading in iOS
I'm running the latest version of OneDrive on iOS 8.3 on an iPhone 6 Plus and this feature doesn't work as intended. Even with background refresh On and the location settings set to Always, I still have to manually open the app for new photos in my Camera Roll to sync to OneDrive. The only thing having Location set to Always gives me is a badge counter of how many photos need to be uploaded. It is never performed automatically. Please fix.
Additionally, I would prefer that automatic photo uploads from my Camera Roll to OneDrive be performed without leveraging Location Services. Letting it run in the background to collect new photos should be adequate.
hoytler
shared this idea
Thank you for reporting. We are working to address complaints about iOS camera backup, and the best way to get an issue resolved is to submit your ticket through in-app support. This lets us use logs and personal account information to help debug the problem.
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119 comments
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OTHMAN ALQATTAN
commented
Same issue running 11.1.2, two years later and its still not fixed? ****.. think I'm switching back to G-Drive.
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Laurenz Vien Jimenez
commented
Same issue with my iPhone 6s Plus running iOS 11.2.1 and onedrive 9.8.15. This feature seemed to work when I haven’t moved my files to onedrive however, after uploading 30GB worth of files it stopped working. I created a new account to test and it’s working there but I don’t want to use that new account and still want to use my old account. Please fix this MS.
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Mark Cressey commented
Same issue here with IPhone 6S IOS 11.1.2 but after a lot of trial and error I discovered by turning off IPhone native iPhoto backup to ICloud. Settings >Photos turn off ICloud photo library then OneDrive camera upload started to work. May not work for other users or you still want to use Icloud but its worth a try :-)
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Anonymous
commented
cannot upload my photos to one drive on my i phone.
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Anonymous
commented
I think my problem is an OEM cable . . . .
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Carlos Andres Sojit commented
Unbelievable that MS can't fix this issue. I'm seriously thinking to switch to GoogleDrive or Dropbox. I've using OneDrive from it's beginning and it used to be a good product/service but honestly for the last 2 years it's been a pain and almost unusable app. Shame on MS.
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Anonymous
commented
same problem here !
when will you guys finally fix this random issue ? since my friend has it and its working great for him
come on microsoft! we are paying money for this ****** service ! FIX IT ALREADY !!! -
Rob Miller commented
I have never seen this feature work, ever. You always have to open the app. I don't even know why this option exists since it doesn't work. I have background app refresh enabled, cell data enabled, all options checked in the OneDrive sync setting for photos, it doesn't matter. Nothing works. Current phone is iPhone 7 Plus on ios 10.3.3, but again, all my phones and iOS versions this has never ever worked.
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Tom
commented
Actually, my Office 365 account is up for renewal. I think that I am going to pass. That will resolve this issue.
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Tom
commented
I have submitted tickets. You guys are no flipping help. Why does almost every iOS OneDrive update break the photo sync? WHY!!!!
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Your Client!
commented
July 03, 2015 to now 5 july 2017 still have same problem. What are y'all doing!?
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Your Client!
commented
Please fiz this issue ASAP
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Martin
commented
iPhone 7, latest ios 10.3.2, app 8.18.2
Same issue -
Anonymous
commented
iPhone 6S, latest app, latest iOS, not fixed!! What the **** am I paying you for? Get to your job!
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Jogesh
commented
It is still not fixed!
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Michael
commented
iPhone 6s user all updated and current on software. I pay for OneDrive and it is disappointing. Photo backup only functions while app is open. Phone goes to sleep stops uploads. Using another app stops uploads. There is no "just keep uploading in background" feature which makes the whole sales pitch pointless (or a lie?)
Microsoft was the king of background processing, why can't you guys figure this bit out?
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Anonymous
commented
count me in as another user with same problem. My wife just changed from a Samsung Galaxy S5 to an iPhone 7 Plus. I installed OneDrive on her iPhone, and I have it on my Samsung Galaxy Note 4. I have it set to do the camera upload, and I have enabled all of the features under the Camera upload within the one drive app.
Pictures on the iPhone do not get uploaded to OneDrive unless I launch the one drive app on the phone. This worked flawlessly on my Androids, but not so much on the iOS device. Unsure if this is an Apple issue or an MS issue. But either way, it's not working
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James
commented
More than 2 years later and I'm having this issue also!!
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Anonymous
commented
I have IPhone 7, with the latest IOS, since 3 weeks (probably after the latest IOS update), onedrive stop uploading the camera shots.
I have removed the stuck file, uninstalled/reinstalled the onedrive app, cleared the cache, restarted the mobile device, no luck. -
Anonymous
commented
Unbeliavable that this wasn't fixed yet. What do I pay office 365 for?
Shame on you MS
