Fix OneDrive sync "processing changes" problem with Windows 10
Installed Windows 10. Since then, I've had non-stop problems with OneDrive. I rely on OneDrive to a great extent. I've spent the past five days troubleshooting and almost fixed it by right clicking on the OneDrive folder, Properties, Security, Advanced, then checking "Replace all child object permission entries with inheritable permission entries from this object" and clicking OK. However, whenever I reboot, I lose Permissions again and OneDrive stops syncing. Ex. After rebooting, if I click on a folder inside my OneDrive folder, I'll get a pop up saying "You don't currently have permission to access this folder. Click Continue to permanently get access to this folder." Again, even if I click OK, it's not permanent; the next time I reboot, I lose Permissions again. This problem has stopped me dead in my tracks in my work, as I rely on OneDrive sync extensively.
Hi folks – we believe we fixed in this in a recent update (working around an ACL issue present in Windows). If you still run into problems, the best action to take is connect with our engineers via our support mechanism. You can click on the cog in the upper right on the website and choose Feedback→Report a problem. Thank you!
josemar capistrano da costa commented
não consigo entrar
David Zabran Thank you! This worked
I was able to clear the problem by:
1. Check the setting to save space by downloading files as needed
2. Very quickly (since it is now deleting all the local copies) uncheck the box
That seems to have removed the problem (for now?) Kind of scared I may have lost files?
I also want to echo some snarky comments about Microsoft and OneDrive team. As a long-time user I am very frustrated. Having our files safe is important. Maybe Microsoft could purchase BeyondCompare.
BOOOM! Still not working. I only pay the bill for OneDrive (not Excel, not Word...) and it's a useless piece of ****. Stuck for days on "processing files".
For the last 4 month my desktop cline has been stuck on "looking for changes" and nobody helps me. Microsoft must be ashamed for their horrible customer support!
David Zabran commented
I was finally able to resolve this issue by changing 2 settings in one drive. I set one drive to download all files by unchecking save space and then unchecking use office 2016 to sync.... Once I did this all changes processed and the issue went away.
I just noticed that after I have fully synced all my files by using the "Free Up Space" option,.. after freeing up the space, after double checking to make sure all files were stored in the cloud,.. I unlinked the pc and than re-linked the pc and found it fixed the issue.
I have the same problem.. OneDrive is my most used program besides outlook and onenote. but all of a sudden after getting rid of 2 laptops.. onedrive is completely keeps syncing.. im afraid if i do anything I will lose some files. but im not exactly sure.
Jason, how about fixing the Mac now? My Onedrive has been stuck on Processing Changes for more than 48 hours straight - even after reboots, reinstalls and relinking accounts.
Same here... I have few angry employees... the app is totally unstable and slow (infinit change processing).
Nothing has been fixed. April 2018 and still stuck processing changes. Maybe if the development teams weren't spending on all their time on constant changes and feature updates when they aren't necessary, they could spend time on making the product function properly.
What causes this to happen. Have been using OneDrive on the same computer for a few years without any issues. Then boom, April Fools! This started last week.
After letting OneDrive run for 10 hours, SyncDiagnostics.log contains this information:
BytesDownloaded = 0
BytesToDownload = 0
BytesToUpload = 38626765799 (35.9GB)
BytesUploaded = 0
ChangesToProcess = 41883
ChangesToSend = 27150
EstTimeRemainingInSec = 35211272 (407 days)
Activity Monitor shows OneDrive using 3GB of RAM and Sent Bytes at 31.9MB. Log files are still being written with hundreds of thousands of ERR messages.
I can't wait over a year for these files to sync.
Ty Lewis commented
Any update on this? Seems many people are having issues here..
Paying Office 365 customer. Sync is fully broken.
I deleted all files in OneDrive through the Web interface. Made sure all clients (1 Mac, 1 Windows) were fully sync'd. Copied my files back into OneDrive on the Mac... BOOM. Sucks CPU, reads disk, and does nothing useful. No network activity that I can see.
All it seems to be doing is very slowly dropping lots of 1MB .odlsent files in ~/Library/Containers/com.microsoft.OneDrive-mac/Data/Library/Logs/Business1 and populate a log file with ERR messages.
03-13-18,04:06:31.601,1b00,7fffceab13c0,,SyncClientStatus.mm(141),0,0,ERR,flags:129, ftD:0, ftU:402, ctS=513034, ctP=0
I'm done with this ****. Telling my boss to purchase a req for something that works.
Onedrive developers are probably them most incompetent dev team at Microsoft. And what's worst, they do not seem to understand the potential disastrous impact on businesses and potential costs due to these issues. Need to look at alternatives!
as of March 1st 2018 I also am Having this problem
I've tried unlinking and relinking the account back to the PC and it does the same thing "processing changes"
Still doesn't work. Stuck on sync for ages, doesn't do anything.
I am sorry to say this but the folks who programmed OneDrive are useless.
So if there is a file that can't be synced (say 0kb), rather than skip or show a warning (or why not just sync it anyway, after all it can be saved on the drive), OneDrive just freezes?
Come on, this is basic stuff.
Mickaël Celdran commented
I've had this problem since Windows 8.0. I've gone through every solution offered from Microsoft and the community, and yesterday for the first in a while, I did a complete wipe of all my drives to start everything fresh. OS and files.
After downloading back the 900+Go files on my OneDrive folder, after being all done and synchronized, it's still showing the "processing changes"... Come on... This shouldn't be a problem anymore.
Hopefully my computer is good and the memory usage isn't a big deal, but come on, this shouldn't be a thing.