OneDrive

Welcome to the OneDrive UserVoice. This is your place to suggest the features you’d like to see us add to OneDrive.

For support or issues with your account please submit your issue directly within the product. You can shake your mobile app or tap the ? then select “Email OneDrive support” from the website.

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  1. Please fix MIcrosoft update bug...

    OneDrive creates a temp file called aria-debugger. It's huge...40 g bytes, and keeps growing, grabbing all the free space on the hard drive.

    76 votes
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      9 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
    • Video shows black screen on Android OneDrive app

      When I play videos one the Android OneDrive app it just shows a black screen. The sound works fine. Everything is up to date and the video is a mp4 (This problem extends to all videos in various formats).
      I'm using a OnePlus 3T (Oreo), but it seems that there are many people with different phones with this problem according to a quick search.

      18 votes
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        1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
      • Fix OneDrive

        The last two weeks or so the free space on my hard drive shrinks by about 4g bytes a day. I found files in the temp folder called aria-debugger that are around 40 g bytes each, and they keep getting bigger. I can't uninstall OneDrive, and disabling it doesn't stop the problem. As the files are constantly growing, they can't be erased, and even if they are erased, new ones are created. I understand that the last update had the bug in OneDrive. Please fix and advise.

        28 votes
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          1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
        • UPN change

          Changing of UPN in AD/AzureAD causes separation and sync issues with OneDrive for Business. No other Office 365 application appears affected. Currently no way to force a UPN change on the OneDrive side and we are being told that re-syncing the library is the only way to fix the issue.

          15 votes
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            0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
          • Cannot open any folders of OneDrive by Note8 and cannot upload any files to OneDrive !!!

            Cannot open any folders of OneDrive by Note8 and cannot upload any files to OneDrive !!!

            5 votes
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              1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
            • OneDrive Files On Demand cannot open XLS files with a long path

              Having an issue on multiple computers when trying to open XLS (not XLSX) files from SharePoint Online, via Files on Demand. The files will not open if the complete path is longer than 218 characters. The error message presented is "Cannot find file XXXXX. Is it possible it was moved, renamed or deleted?" If I remove characters one at a time, it can be opened once the complete path is 218 characters long. That includes 22 characters before the company name "C:\Users\MyUsernameXX\"
              I see that this may be an issue with XLS filename length, but OneDrive/Office should give a better…

              6 votes
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                0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
              • SVN issues with on demand sync

                With the new client on fall creators update (the one with on demand sync) basically no SVN clients I've tried can see that a svn versioned folder is actually versioned.

                VS can, but them it has it own share of problems not opening some files inside a onedrive folder (when on demand is active).

                Even if I chose to make the folder always synced it makes no difference. The only think I tried that solved the problem was deactivating on demand syncing from the client altogether.

                For now I've had problems with Visual Studio and SVN clients opening files from…

                7 votes
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                  0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                • Office files OneDrive sync issues since latest update of Windows

                  Since the last Windows update, I have seen inconsistent OneDrive behavior with Office files:
                  - Even though "Use Office 2016 to sync office files" is turned off, Office still tries to directly upload files to OneDrive when closing a file
                  - Much frequent occurrences of the "You now have two copies of a file" when saving office files, which force to waste time in cleaning up the duplicated files.

                  For the first issue, I temporarily changed the "Use Office 2016 to sync office files" to on, then back to off. That seemed to have stopped the upload to OneDrive while…

                  1 vote
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                    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                  • Folder Names Distorted after recent update

                    Recent Update has broken the App. The folder names are getting distorted when I navigate through them. Observe the Folder name in the attached Image. ios 11.2 . iphone 8+

                    1 vote
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                      0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                    • Can't download single file from O365 Groups via OneDrive

                      Our user's are given an access denied message when trying to download files from an O365 group through the OneDrive site. If they visit the O365 group's actual SharePoint page they can download the file just fine. If they download multiple files from the OneDrive site it works (it downloads a zip), but single document downloads won't work.

                      1 vote
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                        0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                      • OneDrive should not re-export it's own environment when launching explorer as a child process

                        I developer an application which uses Qt. Today I discovered it wasn't working properly when attempting to render QML to an offscreen OpenGL surface. Eventually I discovered that this was because the environment variable QT_QUICK_BACKEND was set to `softwarecontext` and thus preventing QML from rendering using OpenGL at all. But I hadn't set this environment variable in my system control panel.

                        It was also showing up in my command prompt when I ran `SET`.

                        I opened process explorer to look at the process tree and the environments for each process to find out where it was coming from. It turned…

                        1 vote
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                          0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                        • When creating an Android desktop shortcut

                          When creating an Android desktop shortcut for a One drive file through excel, the sync between Android and original file fails from time to time. When starting the session from the shortcut, it opens as offline, although that option is not selected. Only remedy seems to be deleting the shortcut and open from the original folder.

                          1 vote
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                            0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                          • Backup

                            Please fix Windows OneDrive so third-party backup software can back up OneDrive folder. See post below about this problem has affecting Backblaze and other backup software after Windows Fall Creators Update:

                            https://answers.microsoft.com/en-us/onedrive/forum/odwork-odedit-sdwin10/cannot-backup-onedrive-folder-to-third-party/0cd3f4c0-39d7-40ce-adc7-d30d783d70db

                            1 vote
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                              0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                            • Stoppen Sie den Updatewahn!

                              Erst ausführlich von ihren Mitarbeitern OneDrive testen lassen, nicht die User zum Testpersonal benutzen!

                              1 vote
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                                0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                              • Make it work, again.

                                Onedrive used to sync seamlessly with my desktop. Take a picture the shop and by the time I got to my desk the photo was available. No more. The Windows 10 app of function frequently crashes and is never current. The Android app often fails to upload unless it is opened. Improvements and updates should never break core functions.

                                1 vote
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                                  0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                                • Don’t add any new features

                                  Here’s my suggestion. Don’t add another feature to OneDrive until you fix all the issues with your existing product.

                                  1 vote
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                                    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Glitch

                                    Keeps closing I don't know what's wrong with it.

                                    1 vote
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                                      0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Fix file copying for all sizes

                                      While we can successfully move "small" files with the Move To option in the website, Copy To *always* fails for "bigger" files. I haven't looked for an exact minimum size that can't be copied, but I know that a file of 24MB cannot be copied.

                                      At the very least any restrictions should be documented.

                                      36 votes
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                                        3 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Ya

                                        Wye s

                                        1 vote
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                                          0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Clean up file accesss bugs

                                          "The file is missing or you don't have permission" - again and again, when trying to send file (as a file) via messenger app or email, or trying to open a pdf file (sometimes other files as well). One needs to open file in Word and then send it from there. Can't you fix that already?

                                          7 votes
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                                            0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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