OneDrive


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How can we improve the OneDrive app on Android?

Fix Kindle Fire "No network connection.." error for OneDrive APP.

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    Jim shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    72 comments

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      • Anonymous commented  ·   ·  Flag as inappropriate

        Dudes fix it and bring the Onedrive App back to the Amazon Store. Fire tablets are amongst the most sold devices on the market aren't they? The browser version through the Silk browser is not running very well either.

      • MaryAnn Hay commented  ·   ·  Flag as inappropriate

        It works on my 6th generation Fire 8HD just fine. Why not the newer 7th generation version?????? This is been a problem for months - WHEN WILL THERE BE A FIX?

      • JPH commented  ·   ·  Flag as inappropriate

        On my new Kindle Fire HD 10 I have found that the OneDrive Kindle App will connect OK to my Work / Business account, but the Personal Account cannot be added with the "No Network Connection" error. I have an old Kindle Fire HD 8 that has had OneDrive installed for sometime, and both the Work/Business and Personal accounts work even after upgrading to the latest version of the App.

      • Caroline commented  ·   ·  Flag as inappropriate

        Glad to know it wasn't just me having this problem, looking forward to the fix.

      • JWoods commented  ·   ·  Flag as inappropriate

        Please do, since it was working before I was forced to do a factory reset.

      • Anonymous commented  ·   ·  Flag as inappropriate

        In the meantime a solution that works for me is "ES File Manager" from Amazons appstore. It's free, gives you a view of all the stuff stored both internally and on SD card, *and* gives a view to cloud storage, including OneDrive. Just installed "ES File Manager" on new HD 10 and accessed OneDrive.

        Seems simpler than the whole WP Office thing....

      • Rich A commented  ·   ·  Flag as inappropriate

        An earlier post suggests, "Delete Amazon's OneDrive App from the Fire and side load Google Play store's OneDrive app." This does indeed solve the problem—if you know how to sideload an app from the play store. A better solution for me was to just install the Play Store app on my Fire. Directions are here: https://preview.tinyurl.com/gvzvb48

        It's a bit of an effort, but worth the simple access to the Play Store. You'll still need to uninstall the version of OneDrive from the Amazon App Store.

      • Anonymous commented  ·   ·  Flag as inappropriate

        2 kindles in household - both having same no wi fi connection for one drive for about 2 wks now. Uninstalled app and now not available unless go to app library and reinstall which is just same problem laden version just uninstalled. Amazon or Microsoft needs to get this resolved.

      • Abbas commented  ·   ·  Flag as inappropriate

        اجازه دسترسی به فایل ها در وان درایو ندارم .مشکل بزرگی است.

      • JOHN ROLLINSON commented  ·   ·  Flag as inappropriate

        Having the same problems with the rest of those that have commented with the issue of having problems login then telling me no internet connection when I have a full signal on my kindle fire 8 device, I've had to remove the OneDrive app and now can't reinstall the app. Unless Amazon and Microsoft sort out the problem it's going to affect a lot of kindle users.

      • Anonymous commented  ·   ·  Flag as inappropriate

        This is disgusting by Amazon as they know about the issue and keep selling broken Kindles. Just bought a Kindle Fire HD 8 but it will not connect to the internet even though it connects to my wifi fine. Tried hard reset, changing Wifi channel to various <11, tried altering security modes WPA, WPA2, SSID broadcast, Router reset with Forget WIFI then reenter Wifi settings, Tried both 2.4Ghx and 5Ghz wifi but nothing works.

      • Anonymous commented  ·   ·  Flag as inappropriate

        So now the App is gone from the App Store. If you can not resolve this problem soon, I will be forced to drop everything Microsoft that I possibly can in search for better apps with better tech.

      • Anonymous commented  ·   ·  Flag as inappropriate

        This has been going on for *months.* Can it really be that hard to fix? MSFT keeps saying "solved" to user's posts about this, and it is *not* solved.

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