OneDrive


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How can we improve the OneDrive app on Android?

Fix Kindle Fire "No network connection.." error for OneDrive APP.

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Jim shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

106 comments

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  • Mike Gatons commented  ·   ·  Flag as inappropriate

    Just got off the phone with Amazon support. I cannot access Onedrive on my new Fire HD8 (7gen). They say it is "a known issue" and they will get with their engineers and Microsoft to solve it. Then they will contact me. Judging by all the posts here and other comments online, I am not very hopeful for a quick fix.

  • Brian commented  ·   ·  Flag as inappropriate

    same issue No network connection raised it on the Amazon forum nothing , It has been two months now and there has a been a recent OS update but nothing to fix this problem.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Same problem. Not an issue considering now I can't access any of my most important information. Thanks Microsoft.

  • Dave Hufton commented  ·   ·  Flag as inappropriate

    This issue is a real frustration and an abandonment of OneDrive users wanting the Fire OS platform. I have sent two Fire tablets back just because of this.

  • Anonymous commented  ·   ·  Flag as inappropriate

    What is the fix? I downloaded other apps that work OK right away but this OneDrive gives a response: "No WiFi or no network". I've been searching for solution without any constructive advice available so far. FRUSTRATING

  • Alex Plain commented  ·   ·  Flag as inappropriate

    Same problem. Only recently started having it, maybe in the last 2 weeks or so.

    Kindle Fire 7. Fully updated OS as of 4/9/2018.

  • Raymond Clements commented  ·   ·  Flag as inappropriate

    I have the exact same problem since we started using our new Kindle Fire HD 8 (7th Generation). I cannot signin to OneDrive using our wifi connection which it can use for all other apps no problem. It does not make sense. I have uninstalled and re-installed and still the same problem. We did have a previous HDX 7 before and I do not know if this has caused any issues.

  • Bob commented  ·   ·  Flag as inappropriate

    What is the fix? I downloaded other apps that work OK right away but this OneDrive gives a response: "No WiFi or no network". I've been searching for solution without any constructive advice available so far. FRUSTRATING

  • Anonymous commented  ·   ·  Flag as inappropriate

    Same problem. It was working on this Kindle Fire until yesterday and it works on my other Kindle Fire and Motto G phones. I even did a factory reset, reinstalled and reinstalled the OneDrive app. I still get the no network connection each time I try to log on.

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