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How can we improve the OneDrive app on Android?

Store OneDrive offline files on SD card on Samsung devices

-adjusted the title-

Ryan, there is a separate topic where you said this was working, it's NOT for any Samsung users and probably others!

You seem to be ignoring that thread, titled,'Allow OneDrive app on Android to be moved to SD card including storing offline files'.

Could you please comment here, or at least back in the other topic, so all of us still actively using it get some feedback as to your progress on solving the problem on the most widely used mobile platform in the world (yes there are more Samsungs than iPhones)?

I am attaching the threads from just the 1st page of threads from that other topic. Jeff

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    Jeff Weiss shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    We shipped support for installing the OneDrive app on an SD card, but any files taken offline still go to internal storage. We do have plan to enable offline files to be stored on SD card. I’ll update status as we get further along.

    13 comments

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      • Ash Wolford commented  ·   ·  Flag as inappropriate

        I can't even find a way to install onedrive to SD, before offline files even become a concern. There's no option for it anywhere.

      • Nigel Dyer commented  ·   ·  Flag as inappropriate

        SD card for one Drive would be very much appreciated. Support may have been shipped on 1st Feb, but as if 16th Feb it is not an option on my Android phone. It is probably not possible to store the App on the SD card as this stops the widgets from working, but it should be possible to use the SD card for file storage. I have a number of other apps that do this just fine.

      • Joe commented  ·   ·  Flag as inappropriate

        Just found this thread. Same issue on Galaxy s9+. Everything says it is storing on external but it is only placing offline files on internal. Very frustrating.

      • Garry Cannon commented  ·   ·  Flag as inappropriate

        OneDrive and by default OneNote, can't store offline files on the SD card of my Samsung Tab E. Other Office products have the ability to give permission to write to the SD card so it seems the OneDrive folks need to catch up. I hope this gets fixed. I can't believe developers at Samsung and Android hate their customers so much they make using the SD card so difficult. Makes you think they wish they worked for Apple.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Anyone any ideas here? I use onedrive on a samsung 7 phone. In "apps" it shows as using 5.88 GB internal. I have 1 small file which I keep on the device. I also use the useful onesync app to keep my onedrive music (many more GB) synced to my SD card.
        So whats in the 5 GB or how can find out or get rid?

      • Jan commented  ·   ·  Flag as inappropriate

        OneDrive to use SD card for storage STILL not working.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Samsung Galaxy S7 Edge (Android).

        I specifically signed up for the Microsoft Home Package because of the great 1TB OneDrive storage. It saves me the headache of trying to setup camera sync on all of my family member's phones using various 3rd party apps. However, we are now having difficulty because ALL photos simply sync to ONE folder. Some of us are happy snappers that like to "folderise" everything. This causes massive duplication of photos for those in the family that are 'technologically' average skilled.

        It would be great if we could have the Offline sync to SD card because then we could simply move our photos to our OneDrive folders, and then sync those folders as Offline folder, back to our phones.

        Not sure if the above made sense, but I strongly support this thread and I hope that the OneDrive team at Microsoft can come up with a solution really soon!

      • Richard Wagstaff commented  ·   ·  Flag as inappropriate

        On my Galaxy S9 there isn't an option to move OneDrive to external storage (just clear data and clear cache). Is this feature now discontinued?

      • Stefan commented  ·   ·  Flag as inappropriate

        OneDrive to use SD card for storage STILL not working. Wait and wait for an update and then told by MS fixed and thread closed. Not fixed and we who would like to remain MS users are ignored.
        How unprofessional!
        It looks like MS employ people who want to destroy MS by loosing all their users by making their products unusable?

      • Anonymous commented  ·   ·  Flag as inappropriate

        Same. The Onedrive app is set to "External" and everything looks like it should work, but the when folders sync, it is using internal memory. Samsung Note 8 running android 8.0 oreo and Samsung experience 9.

      • Jeff Weiss commented  ·   ·  Flag as inappropriate

        For indexing this relates to the external SD card in Samsung phones. My 128GB is being wasted. I have had to uninstall OneDrive because my internal storage ran out of space. Even when you choose external for the OneDrive app, it says it moved itself (& supposedly the actual data) but it doesn't!

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