Allow HEIC to JPG conversion when uploading
I used to upload photos from my personal iPhone to OneDrive so I could open them on my work computer running Windows 8.1. With the update allowing HEIC I can no longer open them. It seems my options are to open the app to take pictures, allow all of my personal photos to be uploaded, access pictures only through the website, use a 3rd party converter, or find a new app to get my pictures on my computer. It would be nice if there was a setting to return the app to the old functionality.
Scott
shared this idea
41 comments
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Shane
commented
Either add HEIC support to OneNote so I can upload pictures properly without conversion. Or give me the option to set the format when uploading in OneDrive. Either and or would be great.
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Jeremy
commented
Please allow us to upload JPG. I work with portals that only accept JPGs!!!!!
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Tim Bouvry
commented
same issue here: using share to onedrive from photo app on iphone makes the conversion. but i need to upload pictures straight to sharepoint. this can ONLY be by using the Onedrive app and access + upload pictures from there (sharing from photo app in no solution here, as sharing does not allow you to upload straght to sharepoint)
pls fix this asap
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John W
commented
If OneDrive allows for IOS images to be transferred in their original HEIC format, then Microsoft should at least allow Office 365 products to seemlessly work with HEIC images without the use of 3rd party software. The HEIC to JPG conversion should be an option, especially when no other Microsoft products seem to support the format.
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Anonymous
commented
Same problem. Thousands of files were just uploaded in heic format and now I don't have the time to research and fix it. Very disappointed. Will need to remove OneDrive and find another solution!
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Paul
commented
Jut had the same experience, please give us the option to upload jpegs.
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yabiz
commented
I just spent a whole day backing up my iphone photos on to OneDrive, only to discover this issue. It would take an eternity to use third-party software to address each conversion.
Sure, setting my iphone to save as JPEG orginally may address issues going forward, but I'm stuck for my current 5,000 images that need backup!
We need to see an update that addresses this issue.
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Anonymous
commented
ya no puedo visualizar mis fotos cargada en onedrive en windows 10, ni poder darle manejo.
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Anonymous
commented
I bought OneDrive as a better/cheaper solution to Dropbox for automatic camera uploads. This decision to remove HEIC to JPG conversion makes it useless. The Windows extension to view HEIC is a pile of garbage. I can't upload any photos ANYWHERE because the standard is jpeg.
HEIC is not a common file format. Don't force us into using it when we literally cannot use it in any meaningful way. There will always be a subset of users who want/need HEIC, but ignoring the much larger base of users who can't use/don't want HEIC is ridiculous.
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Conor
commented
We use iphones and windows computers for work, and we constantly upload photos directly from our phones. OneDrive is now useless.
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Doug
commented
Really foul decision! Put it back the way it was and lay off the weed!
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Brendan
commented
Add back in the feature, until all programs accept HEIC as a format don't pigeon hole us into a format that is unusable. remember the blueray vs hd battle, those people who chose HD sure got screwed.
Apple screwed the pouch on this one don't follow them.
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Anonymous
commented
Fix this asap! I'm paying for OneDrive and I'm paying for service that I cannot use anymore so if you don't fix this by the end of the month I will probably stop using OneDrive and only use iCloud or Dropbox where this problem is not. I will do this next month! You don't believe how pisst I am because of this. It's also a ****** move from Apple, I don't see the benefits of heic format! I cannot open the pictures on my pc that is updated via OneDrive, only those who are uploaded via iCloud
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Shawn Slocum
commented
First time I've run into this issue, but extremely annoying. PLEASE turn the auto-conversion back on for iOS OneDrive app upload to main OneDrive.
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Hans
commented
Agree with a few of the others. It would be beneficial if it was possible to have auto conversion to jpeg when uploading from iPhone to One Drive. My work around solution is to upload to Dropbox from iPhone, then move from Dropbox to OneDrive on my laptop. A little tideous.
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AnonymousVP
commented
PLEASE FIX THIS ASAP!
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Anonymous
commented
Please give us the choice between heic and jpg like Dropbox is doing
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Anonymous commented
All my backup procedures in Onedrive and the way I organize my pictures folders collapsed and became useless if Onedrive can’t transform HEIC to jpg
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Anonymous
commented
Microsoft Product Group you disappointing the user with this move. It's redicioulus to cut out the option of converting HEIC to JPG on iOS. To solve this and be forced now to switch from the HEIC format to JPG on iOS is unefficent and destroys useability. I really start thinking about to change all my devices at home to Mac's to have a seamless user experiences. And these are word from someone who worked a couple of years for Microsoft...
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Lisa Marsh
commented
like everyone else has already said HEIC does not work and if its not ficed then i will have to look for another provider as OneDrive does not meet my needs
