Allow HEIC to JPG conversion when uploading
I used to upload photos from my personal iPhone to OneDrive so I could open them on my work computer running Windows 8.1. With the update allowing HEIC I can no longer open them. It seems my options are to open the app to take pictures, allow all of my personal photos to be uploaded, access pictures only through the website, use a 3rd party converter, or find a new app to get my pictures on my computer. It would be nice if there was a setting to return the app to the old functionality.
Scott
shared this idea
57 comments
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Anonymous
commented
This functionality is horrendous.
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Anonymous
commented
This is a bad design. Please support conversion to JPG in the app.
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Anonymous
commented
PLEASE FIX THIS ASAP!
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Anonymous
commented
This is very frustrating. Trying to have people across the country upload photos from their phone and they are all HEIC. Terrible update to the app.
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Anonymous
commented
Same problem here, it's ridiculous. Please, you guys at Microsoft are surely smart enough to fix this issue
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KTAZ
commented
Same issue as others. I just uploaded 75GB of photos to OD and now I cannot even view most of them them on my Windows 10 machine. This is really ridiculous and now I am starting over agin for a photo storage solution. It will NOT be OD if this doesn't get fixed.
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PaTTeeL
commented
Abslotely! The tech supporter suggest me to use a third party app to convert heic. So if I converted heic by another application, why should I need OneDrive?
Applications convert heic can also support cloud drives either! -
Anonymous
commented
Please add a switch in the OneDrive iOS App to choose if upload heic or jpeg - very important.
It’s not an option to change in camera settings of iPhone, because there you need heic to save space.
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John Bednarski
commented
this should be an option.. please do add the conversion from heic to jpg..
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PJ
commented
PLEASE add this function back! I know you can change the default format on iPhones back to JPG (Most Compatible), but a pre-existing library of HEIC photos are of no use when they are uploaded to OneDrive!
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Anonymous
commented
this should be an option.. please do add the conversion from heic to jpg..
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NickC
commented
Trevor commented on August 10, 2020 9:13 PM that
"If you upload from the OneDrive app it will not upload as a JPEG. If you open up the Photos app on IOS and share them to One Drive they will upload as a JPEG if you have "Transfer to MAC or PC" set to "Automatic" in the photos settings. Stupid but it works."and Di commented on July 12, 2020 9:44 PM that
"There appears to be a fix for this on iphone settings.
Settings> (I searched camera up the top) Camera >Formats> change from High Efficency to Most Compatible".I tested both of these settings on my iPhone 8.
Trevor's suggestion did not work for photos which were already HEIC. Such photos did not upload to OneDrive, despite having the Photos app setting for "Transfer to MAC or PC" set to 'Automatic'.
The only way I could get them as JPEGs to OneDrive was take the photos in 'Most Compatible' i.e. JPEG, format, by applying this setting in the Camera app settings, as suggested by Di. -
Jose
commented
Impossible - that was the worst decision from Microsoft. We really need this feature at OneDrive app, not in the phone.
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Trevor
commented
If you upload from the OneDrive app it will not upload as a JPEG. If you open up the Photos app on IOS and share them to One Drive they will upload as a JPEG if you have "Transfer to MAC or PC" set to "Automatic" in the photos settings. Stupid but it works.
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Di
commented
There appears to be a fix for this on iphone settings.
Settings> (I searched camera up the top) Camera >Formats> change from High Efficency to Most Compatible -
Di
commented
Super frustrating that we can view phone images on a PC. Please give us the option to upload in Jpeg format.
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Shane
commented
Either add HEIC support to OneNote so I can upload pictures properly without conversion. Or give me the option to set the format when uploading in OneDrive. Either and or would be great.
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Jeremy
commented
Please allow us to upload JPG. I work with portals that only accept JPGs!!!!!
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Tim Bouvry
commented
same issue here: using share to onedrive from photo app on iphone makes the conversion. but i need to upload pictures straight to sharepoint. this can ONLY be by using the Onedrive app and access + upload pictures from there (sharing from photo app in no solution here, as sharing does not allow you to upload straght to sharepoint)
pls fix this asap
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John W
commented
If OneDrive allows for IOS images to be transferred in their original HEIC format, then Microsoft should at least allow Office 365 products to seemlessly work with HEIC images without the use of 3rd party software. The HEIC to JPG conversion should be an option, especially when no other Microsoft products seem to support the format.
