As far as I can tell, none of MS's "help" docs and annoying videos tell you WHAT OneDrive actually is, only about how wonderful it will be and all the cool benefits it delivers. Setting it up is painful (I've worked in IT for 20+ years all the way from DOS days so I know a little about it). User guides are nearly useless. Get it wrong and it overwrites your latest version on your local PC with whatever it thinks is better on OneDrive. If you don't have infinite bandwidth, it's a huge resource hog (we rustics out here in the hinterlands are sometimes stuck on DSL connections; we can stream Netflix just fine but we can't use OneDrive without our PCs crawling to a near halt). Signing on, logging in, activating, syncing, launching, pausing, take your pick of the various modes, not all of which support basic functionality; e.g., which folders to back up/sync. Yeah, having nothing on your local machine is the dream of every pointy-head techno-nerd but it's a non-starter for many of us. I don't want to have to "hide" current copies of working docs on the Desktop to prevent OneDrive from overwriting them with an earlier version, but that's what I'm doing. Do a search of your user guides: is it defined ANYWHERE whether a folder that appears in the OneDrive folder in Win Explorer is also on the local drive? If you've also got a copy of said folder on the local drive and in OneDrive, is that two folders (2x storage required) or one? Is backing up via OneDrive the same as the wonderful, orgasmic OneDrive experience that your actors rave about as if in a drugged out state on the videos? It's a trend: make it more complex and less usable (and useful) to meeting arcane edge cases that sound really cool so you can sell a new version, but which make the product less valuable. There is no question that Word, Excel, and PPT are much less intuitive and easy to use than they were 25 years ago. Sure, they have more functionality--95% of which isn't needed. So each time you change the UI or introduce a new intrusive widget (e.g., the Layout box that pops up invited as I scroll down a page in Word, forcing me to close it because it can't be disabled), my productivity goes down. Yeah, after being a consultant for 25 years and using every version except Win 8 and the associated Office versions, I can do less in the same time now as I could then. It will take time, but I've watched better companies lose their market when they lost touch with their customers: Lotus 1-2-3, Wordperfect, and more. MS is headed that way. I'm about to start over with OneDrive after two days of f***ing with it, hoping against hope that SOME part of the functionality will work. Yeah, stupid, isn't it? And, yeah, I'm using an old spam bucket email address just to troll all of the 20-something technogeeks who don't understand a word of what I'm saying. But I'll monitor the responses just for kicks.

I am a developer, I get SOOOO many Windows Alerts and 'You need permission' or 'Can't access' messages because some folders are in a perpetual 'sync pending' status. Specifically bin/ folders or lib/ folders like in node_modules that prevent ANYTHING FROM HAPPENING. It's aggrevating. It's 2020, we pay for this service and don't have options that support our respective needs. Just please give us options to exclude subfolders all together from being indexed/synced to the cloud, or let us use patterns of file types or folders with specific properties. I love OneDrive, it's ALMOST perfect, but it's really frustrating to have a computer that you own, with an admin account, tell you that you don't have the proper privileges to perform an action or can't process 'because it's pending or already running' This would be the only reason I switch to another service because outside of this I think the service is outstanding, but after a year of going through this I'm fed up