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How can we improve the OneDrive experience on Windows?

Enable syncing of files across O365 organizations

Many customers wan't the option to collaborate with OneDrive cross o365 organization, and have the option to sync the shared files with OneDrive. Right now you are only able to sync files shared within your own o365 organization. Right now the only option is to browse to the shared link and access the files. Trying to use "sync" will result in an error in OneDrive (next gen sync client) as shown in attached file.

2,393 votes
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    Steinar Karlsen shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →


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      • Gdg59535 commented  ·   ·  Flag as inappropriate

        It would be Nice if this problem was mentioned somewhere with Microsoft , i spent whole week,looking for solutions for this error , and now i see this. ..... can’t believe it .

        If i’d know this issue i had planned my work otherwise

      • Hinrich commented  ·   ·  Flag as inappropriate

        SharePoint and Office365 is supposed to be all about collaboration and sharing of content.
        Synching of shared content with OneDrive across organizations is an absolute must!
        This was possible with the old "groove" version of OneDrive for Business and this feature should not be disabled going forward! Business processes of organizations are going to break the moment Office is getting upgraded!

      • Igor commented  ·   ·  Flag as inappropriate

        Must have!
        At first my understanding was that it is a free client problem.
        Now we have a partner (different tenant) with their own OneDrive account. We cannot cross sync!

      • Erik Nordenberg commented  ·   ·  Flag as inappropriate

        After talking to MS support yesterday I got this "update" on the matter on e-mail:

        "Hi, As I further check on your request yesterday, I do apologize at this time there is no definite time and answer if the feature will be implemented any time soon. I do not want to set any false expectation at this point.Hoping for your understanding on this,
        Jo Ann, Office 365 Support"

        - No, I do not understand this, I expect an update on this, the 5th highest ranked idea here right now. If there is a reason please let us know what it is. Maybe then I have some understanding. I want to know:
        1. status right now ("there is no definite time and answer" is not really a status...
        2. reason why

      • Erik Nordenberg commented  ·   ·  Flag as inappropriate

        could not believe this was still an issue so I contacted MS servicedesk. "Hi, I have a question: Can external sharepoint users sync files from doc lib to their local computer?". The answer was, yes! Then I spent about 45 min with MS on the phone for them to show me how its done... Only to find out what all of you have been saying in this thread, ITS NOT POSSIBLE. What they suggested was for me to wote on ideas concerning this issue. Seriously, whats the point? The idea has over 1000votes and one, ONE YEAR OLD comment from MS. Bad is an understatement, if MS took away this feature, the least I expect is for them to explain why and not leave these ideas unanswered, bad!

      • Chris Andersen commented  ·   ·  Flag as inappropriate

        I had my OneDrive for Business running smoothly, syncing data from another organisations sharepoint site... suddenly... wont work... so i cleared it out and went to reinstall ODB... only to find that the new "updated" OneDrive client is blocking my installation of ODB!!! The ability to collaborate in this way was the whole point of taking the subscription.... now I can only access the data over a web browser. wholly inadequate!

      • [Deleted User] commented  ·   ·  Flag as inappropriate

        Any updates? This functionality is very important for most of our clinet that moved or thinking to move to the o365.

      • J Jacobson commented  ·   ·  Flag as inappropriate

        Isn't it more work for MS to have to maintain multiple versions of sync for clients? Is this on the roadmap yet? I cannot ask clients to have to install and manage multiple versions of OneDrive on their computers. Thank you!!

      • Anonymous commented  ·   ·  Flag as inappropriate

        How is it possible that the status is still 'Thinking about it'? Like other people already said, how can Microsoft speaking of B2B when sharing files on a normal way is not possible.

      • JKD commented  ·   ·  Flag as inappropriate

        Please enable external users to sync shared OneDrive-for-Business / SharePoint files to their local computers.

      • Thomas Salvisberg commented  ·   ·  Flag as inappropriate

        Dear Mr. Pearce
        This feature request has nearly 1K votes, and was not updated for nearly a year. There are other user vote entries, requesting the same feature. Please post a update!

      • Marco Cucinato commented  ·   ·  Flag as inappropriate

        In my workflow I desperately need this feature to share a very complicated file structure to the customers.
        I have a central Sharepoint repository full of dirs and files, and this is replicated via a sync utils (rsync, synkron, etc) to local directories linked to customer Sharepoints via OneDrive.
        If the libraries are under my org, no problem, but when I have to send to a library that is hosted on the customer's Sharepoint, I have to to it by hand...

      • Marco commented  ·   ·  Flag as inappropriate

        Now we use dropbox to share files with suppliers. It's very simple and free. We can't use Sharepoint because we can't share files or directories whit them.
        Enabling this feature would push companies to adopt Office365....

      • Florian commented  ·   ·  Flag as inappropriate

        Very important topic for our company. We only recently switched to OneDrive and we didn't that's such a big issue. We are an innovation department in a holding company. We obviously work together in projects with the sub companies which are in general very independent and therefore have their own o365 organization.

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