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How can we improve the OneDrive experience on Windows?

Verrrrrrrrry Slow

OneDrive is pathetically slow with uploads. For at least the last two weeks, it's been closer to dial up speeds. It can take hours to upload 500 meg. Historically, I haven't seen uploads faster than very low broadband speeds. I have a decent broadband connection - can stream HD movies and do other things simultaneously. I'm truly sick of it. What's more amazing...I'M A PAYING CUSTOMER. I'm not just using the free version. I would expect slower speeds if I were only using the free version. But to pay money and get this, pitiful.

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  • Sam Wong commented  ·   ·  Flag as inappropriate

    Both upload and download speed limited at 300KB/s on my PC. Tested OneDrive web as well, same speed. If I turned on VPN (Windscribe or ZoogVPN) the speed could reach 7MB/s. What's wrong?

  • PerA commented  ·   ·  Flag as inappropriate

    I changed password on my microsoft account and suddenly Onedrive could not synchronise. It keept telling me to disconnect and the reconnect the drive. I did as told and suddenly I need to synchronise 200 GB of files. I have an fast broadband 80 Mbps upload and download), use cable for connection (not WIFI) and it will take weeks before it is synhronised. all because a changing password ! THIS IS PATHETIC, the worst thing is that I am paying for this.

  • Chris Long commented  ·   ·  Flag as inappropriate

    I came here to look for a solution to this problem, but for me it turned out to be simple - in the OneDrive settings, under 'Network', my upload speed was set to 'Limit to 50kbps'. Changing that to 'Adjust automatically' immediately made everything go faster. There's also a 'Do not limit' options.

    I don't remember setting it to be limited myself, but maybe I did. In any case, it's worth checking if you're suffering with slow uploads.

    Note that having your upstream broadband maxed out can make downloading/streaming very choppy, so there are good reasons to throttle uploads, though throttling down as low as 50kbps is a bit crazy.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Same here - really really slow. I've disabled 'Files on demand' but still slow. At this rate it will take months to sync my files. I may have to switch back to DropBox - DropBox never had this issue

  • MNDevGuy commented  ·   ·  Flag as inappropriate

    This post is primarily uploads - want to share my download dilemma: I want to get all files off of an old laptop I am getting rid of, so I synced 2.2GB of 253,900 files up to OneDrive: took 3 1/2 days over my Comcast 146MB/s down - 6 MB/s up - okay, expected slow 'up' and it was. Now all files showed as synced, so I removed the OneDrive account and secure wiped the laptop HD (files only exist on OneDrive now).
    Okay - next step: get files to my 3.2GHz, 16GB Mem, 12 TB HD Desktop with OneDrive on my 512GB SSD with 84GB free...

    HOW to force sync to PC??? Insane. Took a while before it started, then started counting down: now at "Processing 248,234 changes" now after 2 days. Timed it and it drops about 175-225 files per hour. Most of these files are very small... and I have a pretty consistent 140+MB/s download speed to multiple cities.

    OneDrive flaw: I can download the files directly from the OneDrive website to a different location on my HD - to do this might be faster, but for 200,000+ files... not easy. Tried picking one folder and after a couple minutes I gave up, it never came back with a 'Save' dialog like it does if you pick one file.
    SO - I Agree with this post - need to fix speed of uploading and downloading. I also like another comment here requesting a 'Sync Now' button -why not two: "Sync to PC" and "Sync to Cloud"!.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I am not exactly sure if this comment falls into the idea, but saving to a OneDrive enabled folder on my brand new laptop takes almost 15 seconds, with two "Processing.." popups. If I save to a non-OneDrive managed folder it takes 2 seconds. The 15 seconds is too long.

  • Kyle commented  ·   ·  Flag as inappropriate

    Disabled the files on demand option as others mentioned and uploads go way faster now.

    Makes no sense. Doesn't seem like that should cause files to upload so freaking slow.

  • Anonymous commented  ·   ·  Flag as inappropriate

    When I put a Word document of 100 kB in a OneDrive for Business folder on my laptop, it takes forever to upload it to OneDrive.
    When I put the same file directly into a Onedrive folder online in my browser, it takes 2 seconds. But then it takes forever to sync to my local folder...

  • Fede commented  ·   ·  Flag as inappropriate

    I I have a 500 MB broadband conexion. MS OneDrive is going extremly slow, I use other cloud services and by far is the slowest one for uploads.
    Once uploaded, browsing is quick but to upload me 100 GB can take me one week according to the average speed of the last 12 hours. I have the paid subscription....

  • Daniel commented  ·   ·  Flag as inappropriate

    Same problem. No issue with downloads only uploads. Cant upload any faster that 50kbps. I have a 40Mbit upload speed. Never had issues in the past until the last month or so :(. Have tried the 'fixes' but without success.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I just upgraded from the free 5GB to the paid 50GB. Upload speed is averaging around 1.2 Mbs. Given that I will use all 50GBs, this uploading of my files will take days. Very unfortunate.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Onedrive is pathetically slow... my computer fans are running continuously! The business onedrive at work was amazingly quick but my personal paid onedrive has been horribly slow. Getting tired of it and hope microsoft comes up with some fixes or answers. Tried 'Files on demand' on/off but doesn't seem to work.

  • Saravana Kumar commented  ·   ·  Flag as inappropriate

    I recently switched to Onedrive from Google Drive in India.

    Onedrive was much much faster than Google Drive. I have a 100 Mbps connection and the upload speeds were around 10 MBps on average.

    I was very happy I switched to Onedrive because of the speed.

  • Alys S-J commented  ·   ·  Flag as inappropriate

    Same problem...fix it please or I will have to find an alternative...I would welcome suggestions from the community...

  • TDR commented  ·   ·  Flag as inappropriate

    If you have performance issues saving Microsoft Office files when running OneDrive, make "Use Office Applications to Sync Office files that I open" is not enabled under the Office settings tab in One Drive. The disables collaborative editing in Office, but its basically unusable for large files otherwise. A 100MB Powrpoint can takes tens of minutes to save when this setting is on!

  • Scot McConnachie commented  ·   ·  Flag as inappropriate

    I was planning to switch my file synchronization service to OneDrive, so I selected the AutoSave option for my standard folders, including documents. After a few tweaks the evaluation said that it was ready to go. My normal 15 mb/s upload speed collapsed to 1.5 mb/s. File synchronization is now 40 hours in with probably another 20 hours remaining.

    As both my Documents and my OneDrive folder had red 'x's next to them I am not touching them until the process completes. Then I am going to have to look for a different synchronization service.

    This makes the included 1 TB of cloud in Office 365 essentially useless.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I had the same problem - super slow, fans whirring, etc. Problem solved when I turned off "files on demand" . All fine now.

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