OneDrive is pathetically slow with uploads. For at least the last two weeks, it's been closer to dial up speeds. It can take hours to upload 500 meg. Historically, I haven't seen uploads faster than very low broadband speeds. I have a decent broadband connection - can stream HD movies and do other things simultaneously. I'm truly sick of it. What's more amazing...I'M A PAYING CUSTOMER. I'm not just using the free version. I would expect slower speeds if I were only using the free version. But to pay money and get this, pitiful.
We are focused on performance of the client across various scenarios: new files, file edits, initial sync. We’ve made numerous improvements over the course of the past year and have additional work planned in this area.
Does Microsoft even read this forum? Probably not!!
I am just synchronizing the tree structure (Files on-demand) in mac os catalina and even so, a tree with approximatly 100.000 files are taking forever (Weeks) to replicate.
Just impossible to use!!!
PS - I use a business account (School account)
We need your urgent attention here, MS!!
I am over limit at OneDrive so I decided to download all of my files to NAS. Unfortunately downloading from OneDrive is more than 100 (hundred) times slower than from other external (web) servers.....I am leaving MS and I totaly switch to iCloud and local NAS. GoodBy MS- and do not forget "to work on that" :-) You are burning my money....I do not want it anymore.....
It's slow in comparing to your competitor google drive, I tried with one drive business it was 1.5 M/s , but with google drive on same network it was 30 M/s, Why???
EAT A **** ADMIN!
YOU'RE NOT WORKING ON THIS AT ALL!
ALSO THERE IS A RAMPANT ISSUE WITH INVALID CHARACTERS ON ONEDIVE. ADDING A SPACE TO A FILE NAME IS NOT AN INVALID CHARACTER
THROTTLING A 27KB EXCEL FILE FOR 4HR BECAUSE OF YOUR ***** SERVER LOAD IS NOT ACCEPTABLE FOR ENTERPRISE PRICING.
I HAVE A 1GB UPLOAD AND ONEDIVE DESPITE BEING SET TO UNLIMITED UPLOADS AT A STEADY 1OO KBPS WHAT THE ACTUAL **** IS GOING ON!
Can we please get an update on this? I got a new PC for xmas and it's now over a week later and my 300gb worth of files/documents are still syncing. I'm only at 60gb out of 300! The sync speed is using about 5% of my available bandwidth on average. It's really pathetic. Yes all the settings are correct, etc etc.
Onedrive sync performance is really poor.
Why does it feel like if one file is changed locally OneDrive feels it needs to scan the entire local drive to work out what has changed?
I know it does this as have sat watching the never ending Processing changes and used the sysinternals procmon utility to see what the OneDrive app is doing only to find it skipping through every folder on disk.
AV software does a good job of what files are being written to disk in realtime, maybe OneDrive could use the same Windows API that detects files being written to disk to and only upload the file that had changed. Just an idea.
When is Microsoft going to throw some money in the direction of the OneDrive development team and code the OneDrive app properly?
I have switched in Settings-Network from "Do not Limit" to "Limit to": 100000KB/s (max). It is much faster now.
OneDrive is still a pathetic service! Its faster to put files on a USB and drive to the person I'm trying to share files with.
The only thing Microsoft is working on is blocking programs by other companies. The founders would be ashamed.
Wilfred Humeny commented
So why hasn't this been resolved? Is Microsoft a cloud provider or not? I've used a number of different providers and your application is the only one that runs like an old dial up connection.
Instead of just those generic comments about working on it why don't you give your customers a real update and let us know when you will be actually competitive.
I have a folder that is 19GB and contains 616K files. A majority are small files but it has taken nearly 2 weeks to upload these files and it still hasn't finished.
My OneDrive is painfully slow as well, in particular with uploading photos and videos that I'm backing up. It's so frustratingly slow and what's worse is that it is eating up all of my internet bandwidth (I have fiber optics so it's literally fast enough for everyone in my household to stream HD, play video games at once (4 laptops/PC's plus 4 phones/ipads). Now I have nothing else running, just OneDrive and my web browser couldn't load a google search on what makes OneDrive so slow!!! This is pathetic. I'm going to look for an alternative solution because I'm truly sick of this. You should be ashamed of this product.
having same issue, MS support couldn't help as well. needed to finish uploading 80gb within 24 hours but ended up only uploading 7gb in 24 hours. what a terrible choice in going with sharepoint. better to stay with local NAS(faster, smarter and full control) or any other cloud storage.
After troubleshooting all the various options recommended on the internet with the slowness, I called Microsoft support.
The outsourced support personnel from Jo'burg was patronising and made me do everything that I had already done.
When he asked me how much are you uploading to the cloud; I said 180GB and his reaction was wow- that's a lot. Really? in this day and age this is lot? I'm loosing the business due to Microsoft half cooked product. The upload is maxed to 1MB, it has taken 3 days to upload the 90GB and I have another 90GB to go.
Meanwhile, as as test/work around I used Dropbox and GoogleDrive to upload 4 hours job was done.
Microsoft work around was do the upload in batches -no way on the site it is mentioned that I need to manually upload in batches i.e copy and paste.
I'm unable to contact PM of OneDrive via Linkdin, I was given fibs by Microsoft rep that there is a backend issue. However, when I login on the ADMIN health check everthing is stated as normal.
Microsoft this is not NORMAL. This a major incident, please can you do proper upload testing before releasing new One Drive Clients.
Uploads with random data over 1TB not some GBs and you QA will fail - I bet.
In the meanwhile, I'm paying premium for no storage.
Bad news guys. It us not just the slow upload speed. OneDrive for Business is simply not fit for purpose.
After you finally get your files uploaded... day to day using OneDrive is incredibly slow for creating a file. modifying a file, closing a file and also simple search files... even if you have all your files stored locally.
When I search for files using Windows File Explorer on Windows 10 it is agonizingly slow.
I have an i7 6 core computer and running Office 365 for Business. All My Documents files are within OneDrive for business… approx. 300 GB of them.
All these files are stored locally as well as on the internet. My files are stored locally on the fastest 1TB SAMSUNG 970 EVO PLUS M.2 and should take less than 10 seconds for any search… and this is how searches used to work until I signed up for Office 365 for Business 2 months ago.
But I cannot restrict search using Windows File Explorer… to ONLY search my local files?
This is a simple everyday task that I do many times a day that used to take a maximum of a few seconds before signing up for Office 365 for Business.
Now a simple search can take over 5 minutes.
This is because if you use OneDrive for Business…. Any search you do has t access the internet… wait for the search to upload… queue up the search command on some server in the Cloud…. And wait…. And wait… and wait…
Before any Microsoft Support person replies to say they have tested this using a crummy test environment with a few GB in size (or likely less) please test this with using a normal business environment with at least 300 GB of files and hundreds of thousands of files and many thousands of folders… and also a reasonably slow internet connection.
If Office 365 for Business cannot do a “simple search task” and restrict the search to local files like this, is it really “Fit for Purpose” ?
I opened a ticket for “Office for Business” and the workaround I was told was to “close OneDrive”… and then do the search.
Is this a joke or is Microsoft even interested in providing proper real world business solutions?
Is there someone at the steering wheel of Microsoft interested in fixing these problems?
Strangely the solutions to fix the SLOW Search should be quite simple. Microsoft should simply include functionality within File Explorer to restrict the search to Local files instead of searching the files over the internet. And secondly allow Indexing on these local files.
Microsoft know about these major limitations for many many months… but do they provide the fixing functionality?
Amazed this has not been fixed,
Jeroen Ritmeijer commented
We have users for which sync is stuck or EXTREMELY slow, resulting in files getting out of sync.
When they save a file it appears to be saved to online first, and the file doesn't trickle in to the local system until 15 minutes later.
Very annoying as they need to attach that recently saved file to an email. They just sit there for 15 minutes, twiddling their thumbs while they wait for OneDrive for business to get its finger out.
If this continues we need to (reluctantly) switch back to dropbox. We are on a super fast internet connection, all PCs are fast, and the files are small
We did this and it worked for us. Using On-Prem Sharepoint 2013.
HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\FileIO\DisableThrottlingOnError = 1 (REG_DWORD)
Shaun Jones commented
I cant believe so far its taking 3 days to upload 8gig 34 files. Its only done 15.1 MB. Seriously why does Microsoft put out such a JUNKY product. This problem is known, how about fix the problem. Currently paying for OneDrive and its not performing.
I simply cant get to valuable files as a photographer, instead have to wait until im back in the home office. Absolutely rubbish.
HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\FileIO\DisableThrottlingOnError = 1 (REG_DWORD)
In the meanwhile, you may also consider update Office 365 Pro Plus to Build 11727.20064 and newer which has the fix for this issue.
Doug Loqa commented
Hard to imagine that MS stock is going up considering OneDrive's speed. Free software like Google Drive works more efficiently most of the time. Plus, it is not very straightforward if you just want to avoid OneDrive altogether. Here is how to do that, but if user-friendliness is at all a proiority, Ms should be offering an easy "opt-out". https://www.pcworld.com/article/2993360/how-to-stop-windows-10-from-saving-files-to-onedrive.html
Jason Marks commented
Your rate limiting is disgusting Microsoft. I am a paying customer on OneDrive on a premium plan. I am using a 100 mb fibre connection and my uploads are no better than dial up speeds. This is something you are doing on your side Microsoft. Why are you rate limiting me? pCloud works with no issue on same computer.