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How can we improve the OneDrive experience on Windows?

Add support for authenticated proxies

The OneDrive desktop client currently doesn't work on networks with authenticated proxies. This makes OneDrive useless in these kinds of environments.

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  • Marianne F commented  ·   ·  Flag as inappropriate

    As incredible as it might sound, OneDrive is STILL crashing behind authenticated proxies as soon as the grace period expires. And it's 2019... call that laughable "business support"

  • Anonymous commented  ·   ·  Flag as inappropriate

    Please make this suggestion should be a top priority. We are missing this functionality.

  • Rob Powers commented  ·   ·  Flag as inappropriate

    What are you all worried about? Just open up your corporate network to the cloud and no baddies will get it.

  • Lars commented  ·   ·  Flag as inappropriate

    Hi Jason Moore, how long will you think about this? It is not possible to use One Drive in a standard corporate environment with authenticated proxies. Really? This is a no go for more than 50% of all big companies, i know.

  • Ralph Keck commented  ·   ·  Flag as inappropriate

    Quite a long time for thinking about it ;-)
    I would say, non Active Directory integrating proxies (Squid et al.) are are not widely spread in USA, so there is no need for Microsoft to support them.
    Btw: same problem with One Drive and One Drive for Business.

  • Charles M. commented  ·   ·  Flag as inappropriate

    Is there any progress on this?

    If not, I support YSL suggestion below, can you at least create a KB to know what should be whitelisted to bypass proxy?

  • Charles M. commented  ·   ·  Flag as inappropriate

    @Jason this is something you should really give top priority on OneDrive roadmap...

  • YSL commented  ·   ·  Flag as inappropriate

    Hi, can you give me a list of domains to whitelist so that the necessary components of
    onedrive can work without going through the proxy?

  • Scott commented  ·   ·  Flag as inappropriate

    This issue really needs to be fixed, I've got 1TB of OneDrive storage that I can't utilise because OneDrive is stuck in the past and can't work with proxies. I can't believe that it's been over a year since Jason started "Thinking about it" and nothing has been done. I guess I'll just go back to external HDD's.

  • Warwick commented  ·   ·  Flag as inappropriate

    On top of Steve's comment below (I did the work to fix it), we actually created an explicit app rule for OneDrive. This fixed the personal issue (and actually would've fixed the business issue as well, except we already have explicit white-list overrides for a whole bunch of MS sites).

    Suggestion - add an explicit rule within the app control tab for OneDrive, enable it, assigned to whatever groups of people you want. Done.

  • Steve commented  ·   ·  Flag as inappropriate

    We have one drive sitting behind an authenticated proxy, its been working for a year. The user is pre-authenticated and traffic allowed based on user access. Then we closed a hole in our proxy. This caused one drive for business to stop, once we identified the traffic and URL's we white listed to allow the traffic and now One drive for business works fine. One drive personal doesn't work, but one drive for business does, we need to work out the additional URLs and whitelist and personal will work.

    PS the drop box proxy auth didn't work for years while they claimed it did.

  • Ralph Keck commented  ·   ·  Flag as inappropriate

    What kind of business software is it, that does not support proxies with authentication? This is an absolute NO GO!

  • Dan commented  ·   ·  Flag as inappropriate

    speaking for a public sector entity from Switzerland - absolutely mandatory as we run a proxied corporate environment.

  • joy commented  ·   ·  Flag as inappropriate

    Somebody should sue YOU! For selling a product without a feature which is a safety requirement for any real organization

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