How about some dial up support!
Have an 888 number for ONE DRIVE SUPPORT!
See this thread - "PROVIDE ONE DRIVE PHONE SUPPORT"
Lynne Morris commented
I subscribe to Assure and have an Office 365 subscription. It's maddening not to be able to get phone support. And the recent change from chat support to email only support makes the situation even worse. Google offers great customer service to their Drive customers. Microsoft should do the same.