OneDrive


Feedback by UserVoice

OneDrive on Windows

Update: Microsoft will be moving away from UserVoice sites on a product-by-product basis throughout the 2021 calendar year. We will leverage 1st party solutions for customer feedback. Learn more

Welcome to the OneDrive UserVoice. This is your place to suggest the features you’d like to see us add to OneDrive. We have partnered with UserVoice, a third-party service and your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy https://onedrive.uservoice.com/tos, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

For support or issues with your account please submit your issue directly within the product.

While we can’t guarantee any specific features or timelines, we will respond to every suggestion that gets at least 500 votes. Thanks for joining our community and helping improve OneDrive.


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  1. Please provide telephone, email and chat support

    There is too much lag time when a person contacts Microsoft Support via email. We have no idea when they'll be able to respond to our questions in this manner. Actually, you should have phone, chat and email availability. Thanks.

    1 vote
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    0 comments  ·  Desktop (Sync, Files On-Demand)  ·  Flag idea as inappropriate…  ·  Admin →
  2. Customize the time for temporary synchronization

    Customize the time for temporary synchronization

    1 vote
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    0 comments  ·  Desktop (Sync, Files On-Demand)  ·  Flag idea as inappropriate…  ·  Admin →
  3. problème de récupéré mon mail .

    bjr je vous demande comment je puisse faire pour avoir faire pour récupéré mon mail c-paule1@hotmail.fr à chaque foie il me demande de faire le mot passe et sa passe pas du tout donne moi une réponse svp merci

    1 vote
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  4. I do not want to use OneDrive. My laptop came with it set up without my knowledge, now my new pc is a mess

    How do I get rid off all remnants of one drive. in file explorer the files all so with the blue circular arrows, even new folders, as if waiting to sync. I do not want to use one drive. I want to use my own backup. How do I remove all remnants of one drive. I removed it from startup. Please explain how to remove all aspects of one drive so I know my file explorer is working as it previously did. I want to save to my harddrive only. Anything else I will manage myself.

    1 vote
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    0 comments  ·  Desktop (Sync, Files On-Demand)  ·  Flag idea as inappropriate…  ·  Admin →
  5. datos nube

    fallo ordenados disco duro compré otro windosnd 10 estaba escribiendo una novela un día antes del fallo se quedó en la nube... una vez instale el nuevo no me aparece en la nube lo que escribí antes de estropearse el disco duro.. ¿Cómo puedo hacerme con ello es urgente

    1 vote
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  6. See how fast the synchronization works...

    I would like to be able to see, how long it will take, to synchronize files. At the moment I can`t even see how fast the synchronization is.

    1 vote
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    0 comments  ·  Desktop (Sync, Files On-Demand)  ·  Flag idea as inappropriate…  ·  Admin →
  7. The language Finnish

    Especially on behalf of the novices, I am grateful that the service is available also in Finnish. However, I found that the Finnish OneDrive help page (support.microsoft.com) contains a lot of typos. I kindly hope that your Finnish language skills will improve. As many as 4.9-5.4 million people speak Finnish. Instructions are good when they are clear. Spelling is part of clarity. Thanks in advance.

    1 vote
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  8. 1 vote
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    0 comments  ·  Desktop (Sync, Files On-Demand)  ·  Flag idea as inappropriate…  ·  Admin →
  9. Very hard to use. Why do you hate us? It always say wrong password and when we fix it it say you used an old password. We do not need to be

    I have no idea what all this junk is. It is way too hard to use. When we sign in it always say wrong password. When we change it says you used an old password. We know that and we do not need you rich bastards baby sitting us. I am an old 85 Disabled Veteran and I have been using computers before Bill Gates ruined them.

    1 vote
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    0 comments  ·  Desktop (Sync, Files On-Demand)  ·  Flag idea as inappropriate…  ·  Admin →
  10. Very hard to use. Why do you hate us?

    I have no idea what all this junk is. It is way too hard to use. When we sign in it always say wrong password. When we change it says you used an old password. We know that and we do not need you rich bastards baby sitting us. I am an old 85 Disabled Veteran and I have been using computers before Bill Gates ruined them.

    1 vote
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  11. 1 vote
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    0 comments  ·  Desktop (Sync, Files On-Demand)  ·  Flag idea as inappropriate…  ·  Admin →
  12. Option to exclude folders/directories/files from OneDrive to save space.

    The ability to right-click an app and exclude it from OneDrive, but leaving it on the computer.

    1 vote
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    0 comments  ·  Desktop (Sync, Files On-Demand)  ·  Flag idea as inappropriate…  ·  Admin →
  13. The sync buttons of the folders show incorrectly that that they're still syncing

    The MS support engineer sent me this link to report the following unsolved problem:

    Either the sync buttons of the folders show incorrectly that that they're still syncing - this for months on end, when in fact, each file inside is synced.

    Or sometimes, the files actually don't sync.

    In the image, the files inside the folders shown as syncing as synched (those checked at least).

    What needs to be done by MS or by us for the synch sign to signal the actual state of synchronization: unfinished or complete?
    Thank you.

    1 vote
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  14. 1 vote
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    0 comments  ·  Desktop (Sync, Files On-Demand)  ·  Flag idea as inappropriate…  ·  Admin →
  15. STOP DELETING FILES TO THE TRASH WHEN NOT REQUESTED TO DO SO

    THERE HAS TO BE A BETTER WAY. MY DRIVE IS DELETING FILES I NEED. IT DOES NOT TAKE INTO REGARD THAT THE FILE MAY HAVE the SAME NAME BUT BE A SLIGHTLY NEEDED DIFFERENT VERSION. PERHAPS ONE DRIVE COULD LOOK AT THE TIMING OF DOCS ETC. DONT DELETE MY 1100 UPDATE WHEN I JUST SPEND TWO HOURS REWRITING.

    SET A POLICY OR SOMETHING TO LOOK AT FILES MONTHLY OR SOMETHING TO REDUCE SPACE, OR JUST MAKE PEOPLE PAY MORE FOR MORE ADDE SPACE

    1 vote
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    0 comments  ·  Desktop (Sync, Files On-Demand)  ·  Flag idea as inappropriate…  ·  Admin →
  16. My OneDrive Continues to show syncronisation problems? And it tells me to rename or delete one of the files...

    It is NO Help for me to get a notice from OneDrive that a file cannot be sync'ed? When You DO NOT tell me? the NAME of the conflicting file? Which file is the culprit? I do not know what file OneDrive is "thinking of"? And I cannot "just" rename ALL the files?..? To be lucky enough to hit the Culprit?..? Eventually?!.. See? K.R.'s

    1 vote
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    0 comments  ·  Desktop (Sync, Files On-Demand)  ·  Flag idea as inappropriate…  ·  Admin →
  17. 请问如何设置在不同电脑设备上的上传和下载设置? 例如:A电脑是本人使用的主电脑,为最新文件,均定期上传更新one drive; 然后B电脑为备用电脑,仅从onedrive下载文件,不从本地上传覆盖onedrive(即B电脑为较旧版本的文件,不得覆盖A电脑上传的最新文件))

    设置主电脑(A电脑)默认为上传功能(更新文件到ONE DRIVE),备用电脑(B,C电脑)仅为下载功能(不得上传覆盖one drive上文件)

    目前onedrive功能均是上传本地电脑文件更新到onedrive空间,告知如何设置操作流程更改即可

    1 vote
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  18. Don't sync auto on local C drive when you install windows

    Usually OneDrive it's not in the main drive because it takes a lot of disk space

    1 vote
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  19. Do not delete files after the subscription is cancelled. Restore files to user.

    Microsoft cancelled my subscription (365 for Family) so I can't log in to OneDrive. However, OneDrive continued to operate and removed most of the files. This was after "unlink this computer"
    Second user on same "cancelled" account is not allowed to log in but can't stop OneDrive. It is creating duplicate folders and files on two computers.

    1 vote
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  20. Change power settings for One Drive so it only syncs when plugged in - sucking the life out of my battery.

    The option at the moment is to auto pause sync when the laptop is in battery saver mode. Why not change the option to be that sync ONLY happens when plugged in and then if you want to sync on battery you can, but the default is when plugged in.

    1 vote
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