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How can we improve OneDrive on Mac?

CPU Usage too high in High Sierra

MacOs 10.13.2
CPU Usage is too high while using one drive.
Please correct!

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    Jürgen Karl shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    91 comments

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      • Anonymous commented  ·   ·  Flag as inappropriate

        Onedrive enters a state where no files are in the updating list but sync is indicated in the one drive menu item and it takes 97% of CPU on my macbook pro with high sierra on it.

        My little snitch doesn't show any network activity.

      • Alessandro commented  ·   ·  Flag as inappropriate

        Same issue here on:

        MacBook Pro (15-inch, Late 2011)
        Processor 2.5 GHz Intel Core i7
        Memory 16 GB 1333 MHz DDR3
        Graphics Intel HD Graphics 3000 512 MB
        MacOS High Sierra 10.13.6

      • Anonymous commented  ·   ·  Flag as inappropriate

        Onedrive on High Sierra here, 99,6 % CPU after restart. Two instances of Onedrive, Private and Company, all background process, no files updating. I quitted the process from the Activity Monito. It even took precedence above WindowServer. Restarting Onedrive from the Finder made things normal again.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Onedrive on High Sierra here, 99,6 % CPU after restart. Two instances of Onedrive, Private and Company, all background process, no files updating. I quitted the process from the Activity Monito. It even took precedence above WindowServer.

      • Mark S. commented  ·   ·  Flag as inappropriate

        Same issue on a Mac Mini (2014) running Mojave. CPU usage spikes, temperature increases dramatically and I'm forced to quit the app.

      • James Gardiner commented  ·   ·  Flag as inappropriate

        I'm still experiencing this problem sporadically with OneDrive for Business, even though I have no changes to sync.

        MacBook Pro 14,1 with High Sierra (10.13.5).

        Any news on a fix?

      • Stevej commented  ·   ·  Flag as inappropriate

        Not sure how often it happens, but I see over 95% CPU on High Sierra, MacMini. When this is happening, I cannot get Excel to open - the spinning pinwheel. Have to shut OneDrive down, then restart, then try to open Excel. I send the trouble reports to Apple when prompted. I don't know if this is an Apple Problem or something to do with OndDrive

      • Arkadiy commented  ·   ·  Flag as inappropriate

        MacBook Pro (13-inch, 2017 ), OS X 10.13.6 (17G65).

        Same issue. I do encounter this issue.

      • Calvin Yau commented  ·   ·  Flag as inappropriate

        MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)

        Same here. I do encounter this issue.

      • Anupam S. Guleria commented  ·   ·  Flag as inappropriate

        MacOS High Sierra v10.13.6: Onedrive is is causing high CPU usage[ >98%] continuously even while running in the background with No network activity by the app.

        Is Microsoft sleeping on this? The original issue was reported in January 2018.

      • john Little commented  ·   ·  Flag as inappropriate

        Frequently onedrive uses 100% cpu when there is nothing to sync - no files changed, and everthing has been up to date for days. I have to force quite onedrive to stop the fan from running full time and make the macbook pro usable again.

      • C.McDonald commented  ·   ·  Flag as inappropriate

        I get this issue on my 2014 iMac ( High Sierra ), 100% CPU usage and temperature spiking, however, on my 2007 MacBook Pro ( EL Capitan ) Onedrive is syncing fine with minimal CPU usage. Both machines sync to the same Onedrive account

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