CPU Usage too high in High Sierra
MacOs 10.13.2
CPU Usage is too high while using one drive.
Please correct!
Jürgen Karl
shared this idea
We’ve identified and fixed several issues that caused high CPU on macOS devices. We have additional work planned to make improvements in this area.
285 comments
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Gianluca
commented
Same problem by my side... after several months of problems, I've decided to move to Mountain Duck
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Anonymous
commented
I think this is an intentional bug to force us to move from OS to Windows.
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kawouter
commented
Sad to see this is not fixed yet. One of the major bugs of Onedrive!!!!
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Rosemary
commented
Exactly. When will this be fixed? It is processing like 40000 changes every time and using more than 100% of my CPU. Syncing files alone took 10% of my battery lmao, even more than streaming 4k movies on full brightness LMAO. Clearly something is wrong with your algorithm. Please fix it. Or I will stop using one drive or Microsoft products
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Alexander Stefanov commented
Same here.....All day I'm trying to download nearly 50GB backup from OneDrive....to my MacBook Pro. Fans permanently on 100% and overheating... Slow download speed.....Stupid F****** Microsoft app...
MacOS Catalina 10.15.2 -
Rich Dunning
commented
Here a quick example. This is showing the top 4 apps impacting my MBP13(2019) since I started work today.
OneDrive
Finder (only because of the OneDrive integration)
MS Teams
OutlookNo further questions, your witness.
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Rich Dunning
commented
This is a real problem and is still effecting my Mac today. Jan 2020. With One Drive running it basically reduces my battery life to about 20% of the normal run time, and turns up the heat!
All for syncing a few MB of files. It mental, DropBox has never caused this much trouble.
I'm not convince there has been enough QA on this. OR a quick enough response to get the problems fixed. Its a paid for service too..... Apparently for enterprise use...
My day now consists on running OneDrive for an hour, baby sitting it, then killing it off so I can work for a few hours. If it was FREE or BETA that would be fine.
Lets get this one sorted and get on with our lives please MS.
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Ignaas De Valkenaere
commented
Same problem with Catalina : Version 10.15.2
Each time I use the synchronization, the fan blow very hard and the battery is decreasing fast.
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Ian
commented
Agree with all said.
Microsoft seem to have problems with several pieces of software (OneDrive and Outlook in my case).
I therefore question whether they are providing fit-for-purpose products to Mac users, which is of course their contract with subscribers.
'Working on it' since August 2019 - now January 2020 - is pretty weak for a company that employs over 100,000 people.
Customers first hey - please give this the attention that it deserves lest I and many others cancel their subscriptions.
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Anonymous
commented
setting up new mbp 16. using one drive to sync from another PC. One drive pegs the cpu to the max and this drives the temps to 95 degrees C plus.
given that this has been reported so many times, msft needs to fi this.
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Matthias Wein
commented
Same issue here on Mojave
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Anonymous
commented
Update: Deleted the software installed directly from one drive site. App store version seems to have resolved this issue.
Same Issue with macOS Mojave . I had to switch to using upload from the web interface... cpu usage was ridiculously high for a simple upload task.
now i am hoping that after i upload majority of files, the sync will work and take care of minor folders. if sync can't handle this, its a shameful piece of software.
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JASON HARRIS
commented
Please prioritize this work higher in the bug queue. I see below numerous comments about having to leave to a different service, and I frankly am about there as well. Have submitted multiple times through the feedback tool, but never any acknowledgement. Please fix, this is the most basic functionality for this - to sync quietly and quickly in the background. Not fans running at full speed for days at a time to sync a few GB of files.
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John
commented
I have similar issues described by others. My issues began when the On Demand feature was released. I've done everything I can think of to resolve the issue, including Unlinking the sync folder and completely rebuilding the mac. None of this worked. When I upgraded to Catalina the problem didn't go away either. The only solution I found was to turn off Files On Demand. I love the idea behind Files On Demand but it doesn't seem to have been designed properly.
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Arseni Timofeev commented
Same here. Please please please fix!
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Remco van Rossum
commented
I notice that the Finder integration is also causing this extremely high CPU load and heating up. OneDrive is the key component for productivity with 365 on the Mac. Please solve this critical issue.
I have been using Dropbox and OwnCloud for years and never had a problem like this before. OneDrive has about the same very basic functionality. Why is this so hard to solve?I had high expectations from the On Demand mechanism, but it has not improved the situation.
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Anonymous
commented
This is a horrible situation, please fix it urgently.
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Peter van Oord van der Vlies
commented
With mac OS x Catalina same issue with OneDrive when files on-demand is enabled. CPU utilisation goes sky high.
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justin hartman
commented
It's been almost 12 months since this was requested and you're still working on it! We are now at Catalina and the problem gets worse and worse each release.
I'm sitting with 98,000 files that need to be synced which simply cannot because OneDrive freezes and kills my laptop under the load. My list of files needing to sync keeps growing and as it does so the app freaks out more.
Despite having the largest storage option for a paid service this issue, along with the fact you cannot access Personal Vault on macOS, makes this service unusable. I haven't had a decent backup in weeks and can't access critical files in my vault.
Sad really as it had such potential but I'm rather going to spend my Office 365 account subscription money with Google and get the benefit of a backup and office suite service that just works.
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Vince Reynolds commented
That's good to hear that improvements have been made. However I am on the latest build of MacOS and Onedrive and still experiencing huge CPU spikes with an already-synced folder, for example at startup (maxing CPU for several minutes, even though the message from OneDrive says it is up to date). Needs more work I think. Most other sync apps seem to manage to check for changes much more efficiently than OneDrive.... and don't periodically lose the connection, so the process has to start all over again...
