CPU Usage too high in High Sierra
MacOs 10.13.2
CPU Usage is too high while using one drive.
Please correct!
Jürgen Karl
shared this idea
We’ve identified and fixed several issues that caused high CPU on macOS devices. We have additional work planned to make improvements in this area.
338 comments
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Will Jorgensen
commented
This continues to be a problem in macOS Catalina. It's not just that it uses a lot of CPU, but OneDrive is generally very slow. Takes a long time to sync files, is not very responsive when clicking on menus, etc... would like to love OneDrive, but just can't with these performance issues.
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Tom Agerbo Nielsen
commented
Is no one watching this?
Files on demand is totally useless, if a file is in use, OneDrive is consuming 120 % CPU and my MacBook Pro is heating up.I think it has something to do with file / folder access rights.
If I copy some files for Onedrive to Dropbox, they will not upload to dropbox, because of file / folder rights.
I think MS is not going to solve this for Mac users, as they want us all to buy a windows PC :-(
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Mark McEntee
commented
You Identified it in Aug 2019, it is now September 2020. The problem remains. MY MAC gets so hot I can not touch it.
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James Miller
commented
I just signed up our company to use one drive and am already regretting this decision. You have been working on this for over a year with no result and no update or feedback. If you cannot fix, we will have to return to dropbox.
You are costing us money though lost productivity. -
ArnoP
commented
Not only has this been causing excessive CPU usage for years now, overheating, and fans spinning up massively as a result, disabling the OneDrive Finder Extension doesn't stick - it re-enables itself periodically. Until this is fixed, please stop the OneDrive application from re-enabling the Finder Extension! This is really really annoying.
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Matteo B
commented
After months of test I finally found how to solve the issue, at least in my case.
I used tinkertool system (it can be used for free 6 times, but it is worth the price) to set ACL permissions on the onedrive folder.
I gave to my user the full control on the folder and propagated the permissions.
Never had CPU at 100% again since.
I am sure that it can be accomplished via teminal too, but tinkertool system made it really easy to me.
Hope this helps. -
Jonathan Goldberg
commented
Probably the worst application on macOS at the moment. Terrible resource management and unoptimized code. Slow, unresponsive and constantly having to reset to get it working again.
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Anonymous
commented
Running Catalina here and seeing OneDrive CPU and energy consumption spiking in the mornings after I wake up my iMac from sleep. Quitting and restarting OneDrive seems to solve the issue until the next day. When OneDrive is consuming these resources, it also doesn't seem to be syncing files at all.
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Anonymous
commented
This is ridiculous! OneDrive struggles to be the worst cloud app. Paying for 2TB that are just worthless cause I can´t sync many files at once. I can't send folders links for others to download. It consumes my entire CPU. I'm losing hours and hours trying to sync, the only and obviously function someone needs when buying a cloud plan. You should be sued!
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Anthony S.
commented
I've literally spent two full months moving files around because OneDrive for Mac is so bad. I've had support cases opened on multiple occasions trying to resolve transfer issues. In hind sight - it's clear the issue is the OneDrive app for Mac. I just deleted 200 files from my SPO volume causing my CPU to spike to the point where I couldn't browse a basic web page. I'm on Catalina 10.15.5 on a 2014 MacBook Pro 2.8 Ghz Dual Core i5 6GB Ram OneDrive version 20.084.0426.0007. Although this beast of a machine has done me well for many years, it looks like OneDrive is going to push my to buy a new Mac. Although, I highly doubt it will make a difference. Can I bill MS if I don't see a performance increase?
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kawouter
commented
Everyone responsible for this piece of **** should be sacked
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Taka K.
commented
I turned off Files On-Demand option on Mac, and now OneDrive is not using CPU crazy all the time.
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Taka K.
commented
MacOS Catalina 10.15.6. Still having high CPU usage by OneDrive. Workarounds so far are suspend syncing or stop running OneDrive.
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kawouter
commented
OMG 2.5 years on, this bug is still not fixed. Shame on you Microsoft! I will cancel my subscription
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bhanquier
commented
Seriously now, this is really not funny anymore.
FIX THIS! -
Anonymous
commented
On Catalina, the app is often eating up the CPU almost at 100%. Investigating the process, Onedrive is continuously carrying out a scan of all the files, and hence this is highly visible for large Onedrive accounts. In my case, most of the issue is with my business account. Ironically, only a small fraction of the file are actually stored in my mac (3GB), while the most part is only logically present (225GB).
Really annoying, and in any case not comparable with other cloud solutions (Dropbox, gdrive, nextcloud, ecc)
Please, identify the issue and try to solve it. -
Anonymous
commented
constantly fighting with the OneDrive apps as I have multiple accounts (personal & business & dev) each onedrive app uses 90+% and drains my battery in seriously short time with no activity. There needs to be a way to cap usage (eg, use high if on connected power, reduce if on battery with an override if you need it to work more urgently) as the app needs to run and turning it off doesn't help with work flow.
Maybe a popup on the icon when it is running on battery to give option to pause app. Seriously i lost 50% of battery in 15-20 minutes before i shut the apps down. -
Anonymous
commented
I have exhausted fixes for this.
CPU 100%
Every login a complete scan of all my files again again again
Brand new MBP13" looking like it is from 2010!
How long are MS "Working on it"?
JUST GET IT FIXED -
Josh
commented
Outrageous, continuous, insanely high CPU usage. Makes the software totally unusable when working on a laptop - especially if on the go and want the battery to last more than 5 minutes.
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Anonymous
commented
I experience the same problem in High Sierra. It also uses 425 Mb of RAM, that's a lot for a background app. I hope the CPU usage and the size can be reduced. Thanks!
