CPU Usage too high in High Sierra
MacOs 10.13.2
CPU Usage is too high while using one drive.
Please correct!
Jürgen Karl
shared this idea
We’ve identified and fixed several issues that caused high CPU on macOS devices. We have additional work planned to make improvements in this area.
330 comments
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Anonymous
commented
This is ridiculous! OneDrive struggles to be the worst cloud app. Paying for 2TB that are just worthless cause I can´t sync many files at once. I can't send folders links for others to download. It consumes my entire CPU. I'm losing hours and hours trying to sync, the only and obviously function someone needs when buying a cloud plan. You should be sued!
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Anthony S.
commented
I've literally spent two full months moving files around because OneDrive for Mac is so bad. I've had support cases opened on multiple occasions trying to resolve transfer issues. In hind sight - it's clear the issue is the OneDrive app for Mac. I just deleted 200 files from my SPO volume causing my CPU to spike to the point where I couldn't browse a basic web page. I'm on Catalina 10.15.5 on a 2014 MacBook Pro 2.8 Ghz Dual Core i5 6GB Ram OneDrive version 20.084.0426.0007. Although this beast of a machine has done me well for many years, it looks like OneDrive is going to push my to buy a new Mac. Although, I highly doubt it will make a difference. Can I bill MS if I don't see a performance increase?
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kawouter
commented
Everyone responsible for this piece of **** should be sacked
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Taka K.
commented
I turned off Files On-Demand option on Mac, and now OneDrive is not using CPU crazy all the time.
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Taka K.
commented
MacOS Catalina 10.15.6. Still having high CPU usage by OneDrive. Workarounds so far are suspend syncing or stop running OneDrive.
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kawouter
commented
OMG 2.5 years on, this bug is still not fixed. Shame on you Microsoft! I will cancel my subscription
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bhanquier
commented
Seriously now, this is really not funny anymore.
FIX THIS! -
Anonymous
commented
On Catalina, the app is often eating up the CPU almost at 100%. Investigating the process, Onedrive is continuously carrying out a scan of all the files, and hence this is highly visible for large Onedrive accounts. In my case, most of the issue is with my business account. Ironically, only a small fraction of the file are actually stored in my mac (3GB), while the most part is only logically present (225GB).
Really annoying, and in any case not comparable with other cloud solutions (Dropbox, gdrive, nextcloud, ecc)
Please, identify the issue and try to solve it. -
Anonymous
commented
constantly fighting with the OneDrive apps as I have multiple accounts (personal & business & dev) each onedrive app uses 90+% and drains my battery in seriously short time with no activity. There needs to be a way to cap usage (eg, use high if on connected power, reduce if on battery with an override if you need it to work more urgently) as the app needs to run and turning it off doesn't help with work flow.
Maybe a popup on the icon when it is running on battery to give option to pause app. Seriously i lost 50% of battery in 15-20 minutes before i shut the apps down. -
Anonymous
commented
I have exhausted fixes for this.
CPU 100%
Every login a complete scan of all my files again again again
Brand new MBP13" looking like it is from 2010!
How long are MS "Working on it"?
JUST GET IT FIXED -
Josh
commented
Outrageous, continuous, insanely high CPU usage. Makes the software totally unusable when working on a laptop - especially if on the go and want the battery to last more than 5 minutes.
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Anonymous
commented
I experience the same problem in High Sierra. It also uses 425 Mb of RAM, that's a lot for a background app. I hope the CPU usage and the size can be reduced. Thanks!
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Anonymous
commented
Hi, this problem happens also on Catalina version Mac OS. The program says that have a lot of files changes but is not true.
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Aussie
commented
Even syncing a small file consumes all the CPU (and more) on a new MacBook Pro running 10.15.5. My business relies on working from OneDrive. Please fix!
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Anonymous
commented
I recently changed over from Dropbox, but the demands on resources and fans are worrying. I never had this problem on dropbox and its the same files that I am syncing, I can only imagine dropbox has better coding.
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Anonymous
commented
"Working on it since Aug 19 2019"
This is still a daily problem in macOS Catalina, OneDrive is consistently 100%+ CPU, with the laptop burning hot and the fans maxed out. Killing OneDrive calms everything down, but severely impacts my ability to effectively work with my files.
Can someone please provide a response to this?
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Robert Luckey
commented
Still a problem! Sits at 100% of a CPU core after running for a while.
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Anonymous
commented
Same issue for Catalina.
Specifically because if File on-demand feature and its need for Finder Extension to be enabled. -
k lab
commented
On MacOSCatalina (10.15.4) and also suffer from almost constant 100+% CPU usage by OneDrive (provided through a work enterprise account). Me and my team have little choice but use this for work. But it (and workarounds, like pausing sync and manually restoring at regular intervals) slows everything considerably. Not to mention that everyone keeps blaming Microsoft for their poor experience day in and day out... Please, please do fix this asap. So many people depend on OneDrive in their home offices right now. Thanks!!!
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David Pratt
commented
Same goes for Catalina for the first x number of minutes. This needs to be fixed ASAP! OneDrive drains my battery by 10%!!! Why is it that the personal version does not have this problem, only the business version? Please help me understand!
