CPU Usage too high in High Sierra
CPU Usage is too high while using one drive.
We’ve identified and fixed several issues that caused high CPU on macOS devices. We have additional work planned to make improvements in this area.
Why is Microsoft doing nothing on this issue??
My OneDrive (19.232.1124.0008) on macOS Catalina (V10.15.3) uses almost 100% of the CPU. And is constantly syncing and does not finish it. The number of files to sync starts to increase after start of OneDrive and goes over 40'000 files. How can I identify the files, that OneDrive tries to sync?
Jiangfeng Lu commented
I have the same problem. When I deleted some files on local directory, OneDrive would spawn several "OneDrive Finder Integration" processes, which consumed lots of CPU and power.
March 1, 2020, and THIS ISSUE IS STILL NOT FIXED. It is a major problem. With Files On Demand enabled, OneDrive spikes itself, Finder, and the OneDrive Finder Integration agents until the CPU usage is almost 300%, fans run constantly, and the MacBook Pro gets incredibly hot.
Turning off Files On Demand fixes the problem immediately.
There are posts about this as far back as early 2019, probably even earlier.
So yes, Developers, that is exactly what the problem is. If you have "additional work planned" that you have not done in almost a year, and have a major OneDrive feature that causes problems and your solution is "turn it off", this should ABSOLUTELY be a priority.
I pay the same for Office 365 as any Windows user. You force OneDrive on us within every Office app. With OneNote, you don't even allow Mac users NOT to use OneDrive.
So this is not acceptable.
Zac Austin commented
Spoke to a support agent today, who said this issue was still unresolved and the work-around at the moment was to use the online version of OneDrive. The support agent was quite helpful, but the fact that this issue has not been resolved yet at the developer level is very disappointing. Using the online version of OneDrive is not an option for our workflow. I read into this thread and found a mention of the "Files on demand" option, after disabling this feature, the app ran much better, still not 100% though, and this band aid fix will cost you some hard drive space if you have a large amount of files in your OneDrive.
DEVELOPERS: It seems the issue resides somewhere around the "files on demand" feature. Perhaps that is something to look into.
MacBook Pro 13" 2019 - 2.4 GHz / 8GB / 512GB
Mac OS Catalina 10.15.3
OneDrive Version 19.222.1110.0006 (Standalone)
I think this is an intentional bug to force us to move from OS to Windows.
Sad to see this is not fixed yet. One of the major bugs of Onedrive!!!!
Alexander Stefanov commented
Same here.....All day I'm trying to download nearly 50GB backup from OneDrive....to my MacBook Pro. Fans permanently on 100% and overheating... Slow download speed.....Stupid F****** Microsoft app...
MacOS Catalina 10.15.2
Rich Dunning commented
Here a quick example. This is showing the top 4 apps impacting my MBP13(2019) since I started work today.
Finder (only because of the OneDrive integration)
No further questions, your witness.
Rich Dunning commented
This is a real problem and is still effecting my Mac today. Jan 2020. With One Drive running it basically reduces my battery life to about 20% of the normal run time, and turns up the heat!
All for syncing a few MB of files. It mental, DropBox has never caused this much trouble.
I'm not convince there has been enough QA on this. OR a quick enough response to get the problems fixed. Its a paid for service too..... Apparently for enterprise use...
My day now consists on running OneDrive for an hour, baby sitting it, then killing it off so I can work for a few hours. If it was FREE or BETA that would be fine.
Lets get this one sorted and get on with our lives please MS.
Ignaas De Valkenaere commented
Same problem with Catalina : Version 10.15.2
Each time I use the synchronization, the fan blow very hard and the battery is decreasing fast.
Agree with all said.
Microsoft seem to have problems with several pieces of software (OneDrive and Outlook in my case).
I therefore question whether they are providing fit-for-purpose products to Mac users, which is of course their contract with subscribers.
'Working on it' since August 2019 - now January 2020 - is pretty weak for a company that employs over 100,000 people.
Customers first hey - please give this the attention that it deserves lest I and many others cancel their subscriptions.
setting up new mbp 16. using one drive to sync from another PC. One drive pegs the cpu to the max and this drives the temps to 95 degrees C plus.
given that this has been reported so many times, msft needs to fi this.
Matthias Wein commented
Same issue here on Mojave
Update: Deleted the software installed directly from one drive site. App store version seems to have resolved this issue.
Same Issue with macOS Mojave . I had to switch to using upload from the web interface... cpu usage was ridiculously high for a simple upload task.
now i am hoping that after i upload majority of files, the sync will work and take care of minor folders. if sync can't handle this, its a shameful piece of software.
JASON HARRIS commented
Please prioritize this work higher in the bug queue. I see below numerous comments about having to leave to a different service, and I frankly am about there as well. Have submitted multiple times through the feedback tool, but never any acknowledgement. Please fix, this is the most basic functionality for this - to sync quietly and quickly in the background. Not fans running at full speed for days at a time to sync a few GB of files.
I have similar issues described by others. My issues began when the On Demand feature was released. I've done everything I can think of to resolve the issue, including Unlinking the sync folder and completely rebuilding the mac. None of this worked. When I upgraded to Catalina the problem didn't go away either. The only solution I found was to turn off Files On Demand. I love the idea behind Files On Demand but it doesn't seem to have been designed properly.
Arseni Timofeev commented
Same here. Please please please fix!
Remco van Rossum commented
I notice that the Finder integration is also causing this extremely high CPU load and heating up. OneDrive is the key component for productivity with 365 on the Mac. Please solve this critical issue.
I have been using Dropbox and OwnCloud for years and never had a problem like this before. OneDrive has about the same very basic functionality. Why is this so hard to solve?I had high expectations from the On Demand mechanism, but it has not improved the situation.
This is a horrible situation, please fix it urgently.