Feedback by UserVoice

How can we improve the OneDrive web experiences?

Please don't auto-create the email attachments folder

Please stop with the folder creation!!!!!!!!!!!!
I choose what goes in my drive!
If i wanted a folder called 'email attachments' i would
create one .. its annoying having to delete them everytime i come bk to onedrive

4,286 votes
Sign in
Sign in with: facebook google
Signed in as (Sign out)
You have left! (?) (thinking…)
Loz shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →


Sign in
Sign in with: facebook google
Signed in as (Sign out)
  • Ahmed Saleh commented  ·   ·  Flag as inappropriate

    Yes I've been searching all over to permanently delete the "email attachments" folder on one drive and no clue how it was created or how to disable it. This is frustrating and unprofessional from whoever created this feature!

  • Doug Scott commented  ·   ·  Flag as inappropriate

    I had to quit using One Drive because it changes the external links in worksheets so please fix this problem and the email attachment folder problem so I won't keep getting emails about them.

  • Keith commented  ·   ·  Flag as inappropriate

    I am in agreement with all of the many others on this page. I do not use the email attachments folder and do not want to see it on my OneDrive. Please allow for the folder to be permanently removed. Thank you.

  • Liam commented  ·   ·  Flag as inappropriate

    Dear OneDrive Program Team,

    For the past two weeks or so, an "Attachments" folder is automatically re-created in my OneDrive for Business folder every time I delete it. I don't want it and won't use it. How can I stop it from being re-created? Is it possible to turn this feature off for good?
    It might seem a minor issue but as a daily user of OneDrive it's making me consider a file storage system that doesn't auto-populate your folder with empty folders that you don't require. There were three of them there last week!

  • Anonymous commented  ·   ·  Flag as inappropriate

    I couldn't agree more! Please stop creating folders. I tried three times to save a template to a specific drive and folder, my Save As was completely ignored and I couldn't find the template without a search of shared network files. I thought I'd lost my mind, but it wasn't me at all.

  • Ron commented  ·   ·  Flag as inappropriate

    Please stop the auto re-creation of email and documents folders after they have been deleted....this is so annoying

  • Mick Hutton commented  ·   ·  Flag as inappropriate

    Will you please, please, please stop auto-creating the email attachments folder!!!!!!!!!!!!!!!!!! or any other folder come to that.

    If you haven't already worked it out no-one wants auto created folders, so just stop bloody well doing it.

    Thank You!!!

  • Troy Kranz commented  ·   ·  Flag as inappropriate

    Do not create any folder automatically, ever! I have my folder structure set up how I want it and I do not want Microsoft randomly creating folders, such as "email attachments" or "Excel Templates".

  • Martin commented  ·   ·  Flag as inappropriate

    To add to the below comment - I've just tried moving "Camera Roll" and my pictures continued syncing to the moved folder. So seems you can move these default folders to where it works for you.

    I've used to move the folder, but might be same thing from desktop client.

  • Martin commented  ·   ·  Flag as inappropriate

    You can move the "Email Attachements" folder to a different location in OneDrive and OneDrive will keep using the moved folder for the attachments and does not create a new one. You can move it somewhere obscure if you want - I've moved it somewhere where it made sense for me.

    I no longer remember how I've moved the folder, but I think it would be though the desktop client directly. I did that move some time ago though, I don't know if things still work the same way.

    I realize that this solution might not work for everyone here, but works well for me.

    (I'm a Microsoft employee, but I don't work in the area and don't have any special knowledge here - this comment is a consumer observation)

  • Loz commented  ·   ·  Flag as inappropriate

    Douglas as wonderful as you are it should say by ya name ...
    DOING SOMETHING ABOUT IT rather than thinking about it lol

    Whilst I have ya attention.. when you click on and are viewing an image full screen be great to have MOVE or copy to folder option along the ribbon options ;)

  • [Deleted User] commented  ·   ·  Flag as inappropriate

    It's truly stunning. One of the greatest things about previous iterations of Windows was that it pretty much allowed full customization on the user's end. This is what made computer savvy people like MS.

    But now, the latest iterations insist on treating the user as some sort of neanderthal who has never used a digital device before. Please Microsoft, let us create the folders we need.

  • Anonymous commented  ·   ·  Flag as inappropriate

    It's been months and the only response from Microsoft is "Thanks for the suggestion." No progress update or anything. This is when I make a change to pay for Google Drive services.

  • Anouck commented  ·   ·  Flag as inappropriate

    Yes! It's so annoying and I don't want to delete it only to have it reappearing the next time I open OneDrive

  • Anonymous commented  ·   ·  Flag as inappropriate

    Remove this **** email attachments folder
    just like Documents folder in OneDrive Personal

  • Anonymous commented  ·   ·  Flag as inappropriate

    There is no logical reason why these folders are auto-created by OneDrive. Please allow the users to determine what folder structure THEY determine to be used. This is very annoying!!

  • Matthew Doucette commented  ·   ·  Flag as inappropriate

    Developer tip: Steve Gibson's explanation of how to respect the user: "It's MY computer". And, that's the user, not the developer, saying that!

Feedback and Knowledge Base