Feedback by UserVoice

How can we improve the OneDrive web experiences?

Please don't auto-create the email attachments folder

Please stop with the folder creation!!!!!!!!!!!!
I choose what goes in my drive!
If i wanted a folder called 'email attachments' i would
create one .. its annoying having to delete them everytime i come bk to onedrive

4,286 votes
Sign in
Sign in with: Facebook Google
Signed in as (Sign out)
You have left! (?) (thinking…)
Loz shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →


Sign in
Sign in with: Facebook Google
Signed in as (Sign out)
  • Anonymous commented  ·   ·  Flag as inappropriate

    As a paying business customer for Office 365 this is inappropriate to force a folder creation. Please remove this folder at once.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I agree with OP. Please provider users with an option to stop the Email Attachments folder from being auto-created.

  • Anonymous commented  ·   ·  Flag as inappropriate

    You guys are doing so great, and small things like this ruins such a great product. I will consider other options if this useless, annoying folder stops creating itself in my OneDrive.

    What happened to user customization?

    Imagine opening your bag and finding a random useless folder or document. You throw it away, and it keeps reappearing... And then you realize the bag that you have is becoming annoying, so you change bags. That's exactly what's gonna happen soon.

    If I want an e-mail attachments folder, I will gladly create it myself. Stop integrating emailing services with OneDrive, or allow the ability to disable it at least.

  • Anonymous commented  ·   ·  Flag as inappropriate

    As many others, I do not need this folder and I am deleteing al lthe time. Please make it possible not to have this folder auto-created again and again. Thanks.

  • Anonymous commented  ·   ·  Flag as inappropriate

    agree. Its nuts to create a documents folder in a document management system!
    these default foders drive me crazy

  • Craig Liebel commented  ·   ·  Flag as inappropriate

    The Outlook Mobile app seems to be the culprit when you also have the OneDrive app installed. As opposed to Outlook OWA, Outlook Mobile does not have an Attachments Preferences option. One solution is to remove the OneDrive account from from Outlook but then you won't be able to attach any OneDrive files to emails or save received attachments to OneDrive.

    The way to keep the Email Attachments folder off of your PC's OneDrive folder is to unselect "Email attachments" in the OneDrive "Choose Folders" setting. But it will still appear in the OneDrive web folder.

    Another case of a Microsoft "feature" being more of an annoyance than a benefit. Clippy lives!

  • Craig Liebel commented  ·   ·  Flag as inappropriate

    I don't use it, I don't need it, I don't want it, and I'm tired of constantly deleting "Email attachments". I have "Always attach them as copies" set in my Outlook OWA Attachment preferences (which reportedly disables the folder creation in Windows) and have traced the culprit to the iOS OneDrive and/or Outlook apps.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I delete this ******* folder every day. Why is there no option to stop the creation of the folder.

  • Craig Liebel commented  ·   ·  Flag as inappropriate

    Ditto - with the same number of exclamation points! Another Microsoft "feature" nobody asked for and nobody wants.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Seriously guys - it's been months - do we have to move to Google Drive if your lazy butts can't fix a simple request?!?!?!

  • Jason Maedl commented  ·   ·  Flag as inappropriate

    I don't get what everyone is in such an uproar about. I'm assuming this is set up this way to mimic the "library" function in Windows, which is pretty handy. You don't have to use it if you don't want to, but it IS useful if you do.

    It is one thing to say you don't like it, but I think the suggestions that it makes everything complex are ridiculous. Especially the ones about "Camera Roll." Where else would you like the images to go? Into the main folder?

    As with everything else, perhaps it should be an option.

  • Jame Wong commented  ·   ·  Flag as inappropriate

    Not just the email attachments folder. If the folder exists, don't recreate it.

    Example 1: One Drive - Contoso exists, don't create One Drive - Contoso (1)

    Example 2: Email attachments existed and then deleted. Don't re-created it.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Stop creating folders I don't want, I don't need Microsoft to assume I need a documents or email attachment folder. At the very least give us the option to remove them, don't put them back when we chose to delete them.

  • Subscription customer commented  ·   ·  Flag as inappropriate

    Paid oneDrive subscription user. My iphone OneDrive app appears to be be auto creating a folder called "email attachments" which seeds to my main "cloud" folder tree and clutters quick access to main folders. Auto creation started end of 2016 or Jan 2017. Absolutely no use for the folder. UI is supposed to be intuitive and customizable; this auto folder creation feature is neither. Please correct in next update.

    Took advantage of free extra space offer on onedrive with auto photo upload only to have that plan pulled once public was trained and hooked. No problem,... but this useless email folder with no explanation/option to tweak is not a good branding move for those looking for best in class tools.

    Other links with correction status available? thanks

  • AHM commented  ·   ·  Flag as inappropriate

    Time to switch to Google Drive....or better solution megasync...and i'll have 50Gb free space not useless 5GB

Feedback and Knowledge Base