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How can we improve sharing and collaboration in OneDrive across all experiences??

Sharing between OneDrive Personal and OneDrive for Business

One should be able to share a file from a OneDrive Personal Account to a OneDrive for Business Account.

Right now, the shared file doesn't appear in the receivers Business Account, but only in the Personal Account. But that is useless for people using Business primarily.


A private person owns a OneDrive Personal Account. He/She wants to share project files to a company, which will then work with these files. Sadly the files don't appear in the OneDrive for Business Account of the employee of the company, but they appear in the employees personal Account and mix up with his family pictures, music, whatever. If the company doesnt allow their employees to use their personal accounts when they are on the job, the employee wont be able to do the project and the company would have to reject the customer.

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  • Crystal Gruetzmacher commented  ·   ·  Flag as inappropriate

    Let me also add that when I opened the link to a folder shared with me by a client using Personal One Drive, clicked the Save to My OneDrive link, and signed in with my business account credentials, the ONLY error message I got was that my account didn't exist. When I searched that (I know I typed it in right because I use AHK scripts and LastPass for credentials) all I got was some garbage about making sure I have the right email address. Even a note saying that this box is for personal account credentials only would have clued me in and saved me so much time.

  • Crystal Gruetzmacher commented  ·   ·  Flag as inappropriate

    A significant amount of engineering work? So in other words, it wasn't considered that regular people who pay for your productivity software/suite might have to share files with business people, like their accountants, laywers, etc so business people need to use their personal OneDrive space for business documents and pay for both so that they don't run out of room? I run into issues a lot where my business acct is the wrong type for this service or that, so I want to forego my business subscription, but then I have to look unprofessional to my clients, and pay more for an fewer features on a Home Edition of O365? Why????

  • Leon Masters commented  ·   ·  Flag as inappropriate

    Do we have an update on this?

    Integration and collaboration between enterprise and personal profiles are essential for many businesses.

    A couple of examples are.

    * Employees sharing resumes with employers

    * Organisations receiving documents from freelancers and subcontractors and the opposite.

    Some organisations are using Google docs, drop box, Hightail etc to fill the void of OneDrives incompletion.

    If you want OneDrive to be the best of breed, you need to ensure that it can cater for things like this.

    Granted there are legal and security considerations around sharing files and folders between personal and enterprise but no more than those associated with email.

    Hope to hear some movement in this space in the near future.

  • Anthony commented  ·   ·  Flag as inappropriate

    Sad to discover this has not been implemented. All I need to do is have a shared folder sync between my personal OneDrive, and my Work's business account. I work in development and a lot of my personal files are used at work. Assets, frameworks, scripts, etc. The fact that seamingly a unified product (OneDrive) is apparently siloed into separate operations seams a little misguided. How can it be a cloud platform if an entire branch of customers (personal) cannot share media between the other branch (business)? How was this not determined from the beginning? Why was OneDrive not built as one unified codebase to support linkage between all customer types? Google managed this effectively with Google Drive, yet Microsoft cannot plan for something like this from the begining? My entire organization moved to Office 365 recently and we just discovered such a glaring product shortcoming.

    I will be following this for updates but as the Program Manager indicated it sounds like this is very far off from deployment, if a solution is even feasible. Good luck to to the SWE for fixing this mess.

  • Paolo M IT commented  ·   ·  Flag as inappropriate

    Agree with all! bring back syncing OD business and OD personal. The same for one note too.

  • Immanuel commented  ·   ·  Flag as inappropriate

    Please implement this...

    managing shared content via links but not being able browser all shared content is a standard feature in cloud storage. I can appreciate the technical engineering work that makes this difficult, but having a paid solution that doesn't do this well makes it difficult to collaborate outside the organization.

  • Jason commented  ·   ·  Flag as inappropriate

    Hi Microsoft, I have just run into this ugly issue once again. I have customer beating me up because they just cannot believe the cannot share and sync a premium Business One Drive folder with a registered Guest and have that folder "Syncing" their desktop.

    From the millions spend on developing a gob smacking array of features many will never benefit from you would think this simple thing that so many are needing so badly would have been well and truly addressed by now.

    Microsoft can you PLEASE PLEASE enable "syncing" from a OD Business Shared folder to a guest account.

  • Anonymous commented  ·   ·  Flag as inappropriate

    It is very inconvenient you can’t share folders between business and Personal accounts! The issue is already mentioned in 2016, it is about time to fix this problem isn’t it?

  • Anonymous commented  ·   ·  Flag as inappropriate

    Hi there, this is already here since 2016. Any indication on the timelines yet? Thanks!

  • Eric Karlsson commented  ·   ·  Flag as inappropriate

    Finally I got my boss to get Office365 to everyone at our company and then you found out that you cant share OneDrive to external users that have Personal accounts... We have alot of ppl outside of our organisation that we need to share with so they can sync the folder with their Personal account and now we cant.. So we have to use Dropbox externally and OneDrive internally and it is horrendous!

    One of the bigges companies in the world should have the resources to fix this...

  • Anonymous commented  ·   ·  Flag as inappropriate

    THis is ridiculous After buying your business subscription and struggling for 2 days, I get to figure out that you cannot collaborate with the personal Onedrive users.
    @Microsoft, you desperately need to start designing products for your end users not your tech employees. I am surprised why you guys cant understand the virtues of simplicity. Why do you insist on complicating the most simplest stuff???
    Your consumers don't want the most sophisticated , complicated tech stuff - They just need something that works.
    You wasted my Time!!!!

  • Anonymous commented  ·   ·  Flag as inappropriate

    I Need this feature also very often. I have a Business account and must share Project with my customer. The most of my customer only have OneDrive personal.
    If this is not work i must Change to another Systems, Maybe GoogleDrive

  • Robin Leysen commented  ·   ·  Flag as inappropriate

    I like OneDrive as a product, a lot. I need to be able to share files with people that don't have a business OneDrive. e.g. I share product photo's of products I sell online, other people use these to update the product listings in the shop. Or I use technical documentation, analysis documents and user stories with clients, who might have a personal OneDrive, but not a Business account.

    Basically, I'm force to use a personal account myself to copy my own work to that personal account in order to share with clients.

    Some want to use Google Drive, Box, Dropbox or other for this reason, which I'd rather not do.

  • Anon commented  ·   ·  Flag as inappropriate

    How is this even a problem? It seems like this would be a no-brainer idea for sharing files with customers/clients. OneDrive should change to "business" if you sign in with a "business" account, and "personal" when signing in with a "personal" account. The program itself should not change, only branding. There should be no separation from personal to business databases; similar to how Google does it. The application to consumers looks the exact same as the business-class version. This obviously has caused confusion with your customers (citing comments on this forum) in the idea that both programs should operate and work together the same way, which OneDrive fails to do. I find that a lot of Microsoft's services would be much better if they would simply place themselves in the consumer's shoes and understand the consumer's perspective on how they operate their programs. If Microsoft is so apparently big on diversity, how is it that they are so bad at understanding the consumer given their *diverse knowledge from many cultural backgrounds and experiences*? Thanks for listening.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Microsoft lets hear an update on this! This makes things very difficult for small business trying to share files.

  • Tommy Wakefield-Smith commented  ·   ·  Flag as inappropriate

    This is absolute ********! Your marketing team seams to have forgotten what a customer centric business model is. It is the same software, there is no need for retail and business segmentation I have Office 365 for business and now have to go to Google Drive or Dropbox for file sharing capabilities with a client, who is having to use his personal 365 onedrive account for file sharing.

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