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How can we improve sharing and collaboration in OneDrive across all experiences??

Sharing between OneDrive Personal and OneDrive for Business

One should be able to share a file from a OneDrive Personal Account to a OneDrive for Business Account.

Right now, the shared file doesn't appear in the receivers Business Account, but only in the Personal Account. But that is useless for people using Business primarily.


A private person owns a OneDrive Personal Account. He/She wants to share project files to a company, which will then work with these files. Sadly the files don't appear in the OneDrive for Business Account of the employee of the company, but they appear in the employees personal Account and mix up with his family pictures, music, whatever. If the company doesnt allow their employees to use their personal accounts when they are on the job, the employee wont be able to do the project and the company would have to reject the customer.

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  • Eric Karlsson commented  ·   ·  Flag as inappropriate

    Finally I got my boss to get Office365 to everyone at our company and then you found out that you cant share OneDrive to external users that have Personal accounts... We have alot of ppl outside of our organisation that we need to share with so they can sync the folder with their Personal account and now we cant.. So we have to use Dropbox externally and OneDrive internally and it is horrendous!

    One of the bigges companies in the world should have the resources to fix this...

  • Anonymous commented  ·   ·  Flag as inappropriate

    THis is ridiculous After buying your business subscription and struggling for 2 days, I get to figure out that you cannot collaborate with the personal Onedrive users.
    @Microsoft, you desperately need to start designing products for your end users not your tech employees. I am surprised why you guys cant understand the virtues of simplicity. Why do you insist on complicating the most simplest stuff???
    Your consumers don't want the most sophisticated , complicated tech stuff - They just need something that works.
    You wasted my Time!!!!

  • Anonymous commented  ·   ·  Flag as inappropriate

    I Need this feature also very often. I have a Business account and must share Project with my customer. The most of my customer only have OneDrive personal.
    If this is not work i must Change to another Systems, Maybe GoogleDrive

  • Robin Leysen commented  ·   ·  Flag as inappropriate

    I like OneDrive as a product, a lot. I need to be able to share files with people that don't have a business OneDrive. e.g. I share product photo's of products I sell online, other people use these to update the product listings in the shop. Or I use technical documentation, analysis documents and user stories with clients, who might have a personal OneDrive, but not a Business account.

    Basically, I'm force to use a personal account myself to copy my own work to that personal account in order to share with clients.

    Some want to use Google Drive, Box, Dropbox or other for this reason, which I'd rather not do.

  • Anon commented  ·   ·  Flag as inappropriate

    How is this even a problem? It seems like this would be a no-brainer idea for sharing files with customers/clients. OneDrive should change to "business" if you sign in with a "business" account, and "personal" when signing in with a "personal" account. The program itself should not change, only branding. There should be no separation from personal to business databases; similar to how Google does it. The application to consumers looks the exact same as the business-class version. This obviously has caused confusion with your customers (citing comments on this forum) in the idea that both programs should operate and work together the same way, which OneDrive fails to do. I find that a lot of Microsoft's services would be much better if they would simply place themselves in the consumer's shoes and understand the consumer's perspective on how they operate their programs. If Microsoft is so apparently big on diversity, how is it that they are so bad at understanding the consumer given their *diverse knowledge from many cultural backgrounds and experiences*? Thanks for listening.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Microsoft lets hear an update on this! This makes things very difficult for small business trying to share files.

  • Tommy Wakefield-Smith commented  ·   ·  Flag as inappropriate

    This is absolute ********! Your marketing team seams to have forgotten what a customer centric business model is. It is the same software, there is no need for retail and business segmentation I have Office 365 for business and now have to go to Google Drive or Dropbox for file sharing capabilities with a client, who is having to use his personal 365 onedrive account for file sharing.

  • Hitesh Panchmatia commented  ·   ·  Flag as inappropriate

    Absolutely essential - boundaries between work and personal are diminished in the global world - working from home, it is essential I can access my work files from my personal account without having to have my work OneDrive installed - my org can control what is shared with me and remove the share when I leave.

  • Anonymous commented  ·   ·  Flag as inappropriate

    OMG . I just discovered this today after various failed attempts.

    Dropbox and GDrive do it natively and very simply

    How simple things get complicated with Microsoft ? I am strugling too with many Office 365 for business issues (like skype) because MS wants us to use Exchange which is not possible for us (security issue). I am decision maker for more than 2000 users on Office 365 and I am seriously thinking about droping MS for Gsuite

  • DT commented  ·   ·  Flag as inappropriate

    This is a shock and a waste of time trying every regular and private browser, clearing caches and cookies, removing history, etc.

    Not user friendly at all and I have not choice to use another sharing service

  • Stefan commented  ·   ·  Flag as inappropriate

    First I lost of lot of time trying to find why sharing doesn't work. Who would think that you need to run both versions!! I'll go back to using Dropbox at least this is clear, you pay for something and it works!

  • Jason commented  ·   ·  Flag as inappropriate

    I run into this hurdle a few times a month.

    Come on Microsoft, stop thinking about out and please get it sorted.

    My customers are completely astonished when I tell the OD business cant share with private users - really embarrassing when trying to promote the product.

  • Roman commented  ·   ·  Flag as inappropriate

    Good job microsoft.. really.. in showing you don't give a flying ** about your customers.

  • Georgiy Frolov commented  ·   ·  Flag as inappropriate

    This is an important issue because OneDrive business is frequently sharing files with other OneDrive users who have Personal subscription but they can't access files that are supposed to be essentially one file storage system.
    That means that people have to open each invitation link manually as opposed to just adding it to their OneDrive account.
    This is a critical issue that needs to be addressed very soon.

  • Chris commented  ·   ·  Flag as inappropriate

    yes please fix this ASAP. Its quite unnecessary to have two onedrive cloud-shape icons on my desktop - 1 for business, and the other as a personal microsoft account just to get client's documents. It should be consolidated into one.

  • Rich Smith commented  ·   ·  Flag as inappropriate

    I've been frustrated by this annoyance for it must be 5-8 years now maybe longer. Please Microsoft stop 'Thinking About Ut' and start fixing it. I just want one account be it personal or work that I can use where I want without mix up or confusion.

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