Central reporting to see which users have synchronisation issues
Central repository or reporting capability to see which users have synchronisation issues
At Ignite 2019 we announced that we are working on this. No timelines to share yet but we’re looking forward to provide a way to understand sync issues/status!
Tyler Gress commented
"Synchronization issues" needs to encompass both errors and also agents that simply fail to sync fully. For this to be truly trustworthy, it would be important for the report/alert to also include agents that have not recently synced to a satisfied state. We have a ton of endpoints that endlessly sync without throwing an error per-se. But they are nonetheless broken and need intervention (manual re-sync, reinstall, reattach to account, etc.). Simply reporting on agents that have the UI feedback "couldn't merge the changes" would leave out a large swath of failing OneDrive endpoints. If OneDrive hasn't reached a "synced" state in the past X hours, there is a problem that needs attention. These are the cases where we have experienced the most user frustration and data loss.
Seriously. Why was this an after thought vs. baked in? Seems like a no brainer to me. Why do users have to beg for it for years before MS finally decides to do something about it? This can't be that difficult. Why not give us, your evangelists and customers, the courtesy of a timeline so we can plan accordingly? So smug, rude, and out of touch.
I mean, someone wrote a powershell module like 3 years ago. So, MS has known about the need for at least that long. That MS has ignored all of us for so long is a slap in the face. Pathetic.
This is very much needed. Could we please have a timeline for this to become available?
When will it be available?
As a CISO, this is critical. Can we please have an estimated timeline.
As a service provider that delivers Office 365 services - this is a much needed function to followup end-users before small issues becomes big and sore!
Can this feature request be updated so that we have some idea of when the tool will be available please?
Alex Belenkiy commented
I have written a script that takes advantage of the OneDriveLib.dll to create a central dump of user status logs and send email when there are errors present. Visit my blog NYITSupport.
I will be posting another version shortly that is written from scratch and doesn’t rely on the onedrivelib.dll
Ross McCarthy commented
Any update on the timeline for this? This is the single reason we have not migrated circa 15,000 users to onedrive.
I echo some of the comments posted already and, it would be wonderful to have a timeline on when this can be delivered. With more people than ever working from home due to COVID-19 and the reliance on OneDrive's capabilities along with other MS products to "work from anywhere", this centralised view of user sync status and especially errors is crucial!
Brian Reilly commented
Its great to hear you are now doing something about this!!!
Ricardo Rodríguez commented
Am I right if I say that there is no way of log sync issues? It is currently one of the main concerns of people in our organisation. Please, take care of this! Thanks!
David Mastronardi commented
Get on it, this feature is critical. Coronavirus is forcing many organizations to adopt work at home capabilities, especially with OneDrive and Sharepoint sync with Teams. This issue will be exacerbated when people that hasilty moved to these services realize that syncing may be unreliable... great amounts of data and trust can be lost.
Brian Shango commented
There are multiple uservoice pages on this, c'mon Microsoft - start listening.
Humberto Rois commented
This is needed ASAP. I also have my boss asking for such no-brainer functionality yet there's not a place to do such all you can do is reports which not a single one detects sync errors. Found this guy doing his own environment to view such: https://github.com/MarcelMeurer/PowerShellGallery-OneDrive
We need to be able to programatically check the Sync Status. If a client has sync issues, this could lead to data loss. This is also voiced here:
And a custom script made is not working for Files On Demand:
We manage thousands of Windows PC and would like to know when a OneDrive client has been out of sync for a long period of time, receive an alert and remediate.
This could be done via a powershell command
RANDOLPH RODRIGUEZ commented
must have on an enterprise level
Tomasz Foltman commented
It's essential for any serious OneDrive implementation
Cody Baker commented
This would be awesome. We currently use Symantec DLO to backup folders (Desktop/Docs/Pics). With the new Known Folders in OneDrive and a central site to know who is and isn't backing up, that would be a product we could move away from.
Juergen Geiss commented
We need this urgently when users migrate to Windows 10 and all of the data is stored on OneDrive. We must ensure that all is synched before a user shuts down and remove the old computer and logs in at the new one.