Allow OneDrive KFM to work with folder redirected folders
Currently (OneDrive client version 18.131.0701.004) Known Folder Migration will not work with known folders that have been redirected. When this is configured, the end user sees "The <folder name> folder contains other important folders and isn't supported for file protection". It seems to want all known folders to be located in their default, local location (C:\Users<username>\folder) and will not migrate/redirect if they're already being redirected.
The overwhelming majority of enterprise (and smaller) orgs do not store data on local workstations, and I don't see any use case for KFM because of this limitation.
How many users are successfully migrated to OneDrive backup after removing the Folder redirection policy over KFM is a painful thing to track. The KFM policy does not retry to attempt any of the known folder is left to migrate to OneDrive. There should be a reporting feature to show how many migrated and how many left.
Jamie Evans commented
Make sure folder redirection is set to "Not configured". This is already documented. For users where redirection was previously in place, this won't detach their folders from your network share, it will simply leave the locations as is. Then, when KFR kicks in it will move content from the network to OneDrive.
The backup process must retry to move known folders silently to One Drive due to the fact that folder redirection policy does not remove in single reboot. There must be several reboots for the files to get restored on local profile. There is no reporting mechanism available to track how many users have known folders redirected and how many are risk to lose the data.
Step 1: Redirect files to local profile (make a GPO group for this)
Step 2: Implement OneDrive KFM policies (make another GPO group for this)
It usually takes 3-4 restarts for the new settings to stick.
Any further information on this? This is something that I am trying to do as well. All my user's file are redirected to server and want to shift to OneDrive, what's the best approach?
Tom Wardrop commented
I agree. Was attempting to use OneDrive for our roaming laptops that come and go from the network. I'm not able to "disable" redirection, as I have GPO's higher up that enable it. To disable direction I need to explicitly set to redirect to the local user profile, but OneDrive still treats that as redirection. I'd have to create a whole new GPO and repeat all of our organisations policies for this one set of computers if I wanted OneDrive to redirect "known" folders.
Seems very half-baked for something that's been around for so long. Disapointing. Seems to be a trend with Microsoft and a lot of other companies these days. Everything is half done. It's like a kid with ADHD not able to properly finish anything.
Andrew Kraker commented
I agree with Kevin. Its a pain to move everyone's files back local before being able to move to OneDrive. There should be an option to override the RedirectedFolders and put everythign on OneDrive from where it currently resides.
It would be also helpfull if Admins could affect what folders you could redirect like folder redirect does. But it seems that OneDrive need mechanics to handle folder redirection policies like Kevin commented. Because it wont do that At this moment.
Kevin Wilson commented
I think the need is for KFM to recognize when redirection has been in place and through administrative parameters "re-direct the redirection" into OneDrive for Business without prompting the user. This is what it takes to facilitate enterprises to move from Folder Redirection to OneDrive.