recover files after freezing account
Dear team Microsoft,
i just lost my account and the whole files in it because it's getting freezed first. i am so dissapoint because the files cannot be recover again even after i buy 360 or another product.
Some files is very important and it is okay if i have to pay "a product" or doing something to recover the files. Doesnt give any chance for your costumer to recover their files is very harmful.