OneDrive


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Anonymous

My feedback

  1. 1,132 votes
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    Anonymous supported this idea  · 
    Anonymous commented  · 

    Hi Douglas,

    Saw this today: https://support.office.com/en-us/article/Learn-more-about-the-Sync-button-update-on-SharePoint-sites-9762aef3-d17f-4486-aae3-9c20bb979cbf?ui=en-US&rs=en-US&ad=US

    Here we are months later, and the latest news is "not only are we not fixing it, we are making it so that you can no longer use the old client which you were using as a workaround also".

    Checking in and out documents and having extra metadata are some of the best features in SharePoint. I'm glad that you are giving us an option to opt-out of the change that permanently removes the old client that allowed this functionality, but it sounds like doing that also means that we are opting out of updates for the NGSC, which works GREAT for OneDrive.

    Why do we have to lose one functionality in order to have another? Why can't we have a great OneDrive sync experience AND retain some of SharePoint's best features?

    -- David

    Anonymous commented  · 

    Hi Douglas, it has been three months since your response. Can we get an update? We keep discovering new ways the need to run both the old and the new sync client blocks the collaboration that is supposed to be the core purpose of SharePoint.

    This month's exciting discovery: there is NO prior sync client (groove.exe) for Macs. Since we have to keep SharePoint set to NOT use the new client so that the majority of our staff can use check-in/check-out functionality that we've relied upon for years, the Mac people don't have a sync client at all.

    I can't wait to see what we find next month.

    Some indication that Microsoft didn't remove functionality and then abandon its users would be appreciated.

    Thank you in advance.

    Anonymous commented  · 

    Douglas, can we get an update on this?
    Thanks in advance,
    David

  2. 2,251 votes
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    Anonymous commented  · 

    That a perfectly good feature was removed is disappointing.
    That Microsoft has effectively abandoned this thread without any kind of update in over half a year is kind of shameful.

    "OneVoice is where customers can go to provide feedback", but it seems more like people yelling into a chasm for all the good it does. Certainly seems to have the same result.

    We're invested in SharePoint. We like Office 365. But if you are never going to return check-in/check-out functionality to the sync client just say so. This time waiting for a response and troubleshooting ever-more-convoluted sync client issues could have been spent researching document management solutions that *would* allow us to sync documents AND force a check-in/check-out/version control AND (heaven forbid) collaborate.

    I have no desire to migrate my company to something new. But what we've got right now isn't really working, and I've read nothing in the past 6 months that indicates the OneDrive for Business client (Groove.exe) is anything but deprecated.

    Am I frustrated? Yes. Am I venting? A little. But is it unreasonable to ask for an update 9 months after an issue was reported? I don't think it is.

    You can make a human life in 9 months. All I want is an update.

    Anonymous commented  · 

    Hi Douglas,

    Saw this today: https://support.office.com/en-us/article/Learn-more-about-the-Sync-button-update-on-SharePoint-sites-9762aef3-d17f-4486-aae3-9c20bb979cbf?ui=en-US&rs=en-US&ad=US

    Here we are months later, and the latest news is "not only are we not fixing it, we are making it so that you can no longer use the old client which you were using as a workaround also".

    Checking in and out documents and having extra metadata are some of the best features in SharePoint. I'm glad that you are giving us an option to opt-out of the change that permanently removes the old client that allowed this functionality, but it sounds like doing that also means that we are opting out of updates for the NGSC, which works GREAT for OneDrive.

    Why do we have to lose one functionality in order to have another? Why can't we have a great OneDrive sync experience AND retain some of SharePoint's best features?

    -- David

    Anonymous commented  · 

    Hi Douglas, it has been three months since your response. Can we get an update? We keep discovering new ways the need to run both the old and the new sync client blocks the collaboration that is supposed to be the core purpose of SharePoint.

    This month's exciting discovery: there is NO prior sync client (groove.exe) for Macs. Since we have to keep SharePoint set to NOT use the new client so that the majority of our staff can use check-in/check-out functionality that we've relied upon for years, the Mac people don't have a sync client at all.

    I can't wait to see what we find next month.

    Some indication that Microsoft didn't remove functionality and then abandon its users would be appreciated.

    Thank you in advance.

    Anonymous commented  · 

    Can we get an update on this, Douglas?
    Thanks in advance.

    Anonymous commented  · 

    Completely agree. The check-in/check-out functionality is essential to our business processes. This is a show-stopper for us.

    Anonymous supported this idea  · 

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