An error occurred while saving the commentMyles commented
Hi sscarcella. Have you tried mapping a network drive to OneDrive for Business and SharePoint Online instead of using the sync client? You may find that a more reliable solution for users to work with their documents.
Check out Zee Drive for mapping network drives to OneDrive for Business and SharePoint Online: http://www.thinkscape.com/Map-Network-Drives-To-Office-365-OneDrive/