OneDrive


Feedback by UserVoice

Ryan T Ralston

My feedback

  1. 102 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    An error occurred while saving the comment
    Ryan T Ralston commented  · 

    I had a similar problem. When moving a folder of files from a synced folder (with local copy) to a cloud based on-demand folder, I would get the greyed out Free Up Space option in the on-demand folder even though the local version was still there.

    As a workaround, I did find that if I right clicked the recently relocated folder and selected "Always keep on this device" THEN right clicked, I would get the option to "Free up space."

    It isn't perfect, especially if you have a mix of both local and cloud files in the transferred folder (it needs to download all the on-demand files when you select 'always keep on this device,' but nonetheless it does seem to get around the greyed out option.

Feedback and Knowledge Base