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CE

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    15 comments  ·  OneDrive on Mac  ·  Flag idea as inappropriate…  ·  Admin →
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    CE commented  · 

    I get an error from Sketch every time it autosaves (using the native Mac autosave APIs). OneDrive keeps fussing with the file in the background and its screwing things up. This only started happening recently when they released the "files on demand" type feature where not everything is local. But it happens even if the file is set to always be local.

    It all magically goes away if I pause OneDrive syncing. OneDrive is the culprit here, not a bug in Sketch. It looks like its not playing nicely with autosave on Mac.

    EDIT: I have tested this with Pixelmator as well and got the same error. I can confirm the problem is not sketch - its that onedrive does not support Mac autosave apps. You guys need to fix this - many important design applications use the native Mac autosave APIs.

    EDIT 2: Found the solution. A Microsoft support rep told me it was "due to the Office cache" and I should do this to fix it. It worked!

    1. Sign out from all the office applications on your mac

    2. Clear the office and OneDrive credentials from keychain.

    3. Right click on OneDrive menu>Select system preferences>Choose Office tab and uncheck "Use office 2016 to sync office files that I open" option and click on ok.

    4. Restart the mac machine and sign in with any office document and now check the behavior.

    CE supported this idea  · 

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