16 votes2 comments · OneDrive on Windows » Desktop (Sync, Files On-Demand) · Flag idea as inappropriate… · Admin →
An error occurred while saving the commentAnonymous commented
We have this problem with a single client and it is continuous every week.
Need to understand with 100% certainty, what is causing the error, and as stated, what can be done to mitigate the issue.
Example of what normally causes fault: User moves zip to SharePoint site (synced via file explorer) and extracts contents in the same location. The PDF's are around 8-2MB in size (15mb is the limit) and then they don't sync, then stop all other files from syncing and then the user starts to loose data because of this.
I can't advise on what can be done as there is no knowledge base on what causes itAnonymous supported this idea ·